Community Supported Living Program Manager

Responsibilities

• Supervises the Direct Support Professionals in individuals’ homes and apartments and are responsible for training, supervision, scheduling and performance appraisals of the Direct Support Professionals working in these programs.
• Ensures the needs and desires of the individuals are met or exceeded through the targeted use of staff.
• May be necessary to work direct care, including ADLs, assisting with medical appointments, emergency treatment, transportation, community connections/integration and other supports.
• Responsible for managing personnel and ensuring staff coverage of the program at all times. In instances where other staff are not available, the Program Manager will provide the supports and services for the program.
• This position includes on-call responsibilities and providing care to those supported.
• Responsible for creating and maintaining a safe environment in the home that meets the needs and preferences of the individuals living in their own home and complies with the policies of the organization and all federal, state and local regulations.
• Establishes and maintains strong and positive relationships with internal and external stakeholders, including, but not limited to, other staff, Care Program Managers, Guardians, family members, neighbors and community members.

Qualifications

• 1 – 3 years of experience managing behaviors and diverse medical needs.
• Strong Leadership and development skills.
• Proficient in MS Office products (MS Word, MS Excel, etc.).
• Ability to motivate others.
• Conflict resolution and emotional intelligence.
• Excellent organizational and problem-solving skills.
• Ability to Maintain confidentiality.
• Knowledge with managing a budget.
• Flexibility - available 24/7 to meet the needs of the program.