Community Support Specialist

Responsibilities

• Collaborates with clients to develop individualized person-centered plans and reviews/updates to guide ongoing treatment services.
• Completes said plans and reviews/updates within established timelines and according to program requirements.
• Effectively monitors and assesses clients’ participation and progress in treatment according to and in adherence with individualized person-centered plans.
• Provides treatment interventions which are medically necessary, ethical, and in adherence with clients’ individualized person-centered plans.
• Communicates all relevant clinical information with supervisor and other key clinical staff regarding clients’ critical care needs in a timely manner.
• Documents client safety planning and hospitalization interventions per established guidelines.
• Maintains all required documentation within established timelines and according to quality standards set by state and federal regulations, CARF certification requirements, and program expectations.
• Mets or exceeds billing and productivity expectations as established by the Program Director.
• Supports coworkers and teammates in providing trauma-informed, person-centered services to clients.
• Collaborates effectively with treatment team members to support clients in achieving their chosen recovery goals.
• Completes and submits all required/requested training and HR compliance documents timely.
• Safeguards clients’ access to medical insurance benefits and available community resources based on client’s income eligibility.
• Performs all other duties as assigned.

Qualifications

• High school diploma or equivalent.
• One year of experience working with individuals with behavioral health issues, including substance use, trauma, and mental illness.
• Experience utilizing trauma-informed and person-centered approaches to promote independence and autonomy for persons served.
• Effective time management and multitasking skills to independently manage a caseload.
• Ability to arrange work schedule to see clients regularly according to their individual needs.
• Knowledge of state and federal regulations, CARF certification requirements, and program expectations related to community support services.
• Proficiency in using a computer and office equipment.
• Ability to complete required training and HR compliance documents timely.
• Ability to perform physical tasks such as prolonged sitting, frequent standing, bending, squatting, kneeling, reaching above shoulder level, climbing, twisting, and repetitive use of hands for simple grasping and fine manipulation.
• Ability to stand, sit, or walk for up to 8 hours or longer per workday.
• Ability to use a computer and perform tasks such as typing, operating a photocopier, calculator, and other office equipment.
• Ability to communicate effectively with clients, supervisors, and other clinical staff.
• Ability to perform TB testing upon hire.