Community Support Specialist

About the role

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices.

Core Values

• Client-centered care
• Empowerment of our people
• Evidence-informed excellence
• A purpose-driven culture
• Bold, adaptive leadership

What You Will Do

• Grow with us through meaningful development opportunities
• Be well with us through programs that support your whole self
• Know that you belong with us in a culture built on purpose, compassion, and impact
• Provide best practice, quality case management services
• Avoid wraparound facilitators when present with MYPAC
• Make 2 contacts per week by phone or face to face if no wraparound facilitator is present with MYPAC
• Connect families with needed and available community resources
• Follow-up with clients and agencies as appropriate to document use/success of referral
• Complete documentation within established time frames
• Meet with clients weekly or bi-weekly for up to 12 months
• (see above for MYPAC requirements)
• Attend and participate in weekly Treatment Team meetings
• Serve as a liaison with other professionals and agencies related to the client
• Complete a recovery support plan with all individuals within the first 30 days of referral to services
• Provide 24/7 on-call support for clients as per program requirements
• Ensure compliance with all state regulatory bodies

Requirements

• Bachelor’s degree in human services discipline, including, but not limited to Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.
• Experience working with children and families in case management type/ community resource position
• Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CSS in Mississippi