Community Support Lead

About the role

We are seeking a dedicated Community Support Lead (CSL) to join our dynamic team. As a CSL, you will play a critical leadership role by managing a team of Direct Support Professionals (DSPs) in a group home setting. Your work ensures individuals with IDD lead self-determined, meaningful, and fulfilling lives through engaged community participation and high-quality, person-centered care.

Responsibilities

• Team Leadership: Supervise and mentor DSPs to ensure excellence in service delivery. Provide coaching and performance feedback while fostering a culture of accountability and empowerment.
• Scheduling & Staffing: Create and maintain staff schedules based on funding ratios and Person-Centered Plans (PCPs). Ensure coverage aligns with individual needs and program requirements.
• Quality Support Delivery: Oversee the implementation of support services, including Activities of Daily Living (ADLs), Instrumental Activities of Daily Living (IADLs), and community integration. Adapt support as needed to promote meaningful participation in everyday life.
• Communication & Collaboration: Serve as a liaison with families, day program providers, interdisciplinary team members, and other stakeholders. Maintain proactive, transparent communication with all parties.
• Household Management: Manage resident and household funds, monitor expenditures responsibly. Assist with emergencies as needed to ensure individuals’ well-being. Ensure all documentation (financial and programmatic) is accurate and timely.
• Hiring & Retention: Partner with the Program Manager to support staff hiring, retention, and development. Participate in onboarding and training new DSPs to uphold quality standards.
• Compliance & Documentation: Ensure services align with person-centered plans, regulatory requirements, and internal policies. Maintain accurate and up-to-date records for all services and activities.
• Additional Responsibilities: Perform additional duties as assigned, supporting the success of both the individuals and the team.

Qualifications

• High school diploma or equivalent (required).
• At least 2 years of experience in human services supporting individuals with IDD.
• Strong communication, leadership, and interpersonal skills.
• Ability to multitask, prioritize, and exercise sound judgment in dynamic environments.
• Proficiency in Microsoft applications and general computer skills.
• Valid U.S. driver’s license (required).

Benefits

• Competitive Pay: $58,000–$65,000, based on experience and qualifications.
• Benefits: Comprehensive benefits package for full-time eligible employees, including health insurance, paid time off, and holiday pay.
• Growth Opportunities: Paid training, professional development, and clear career advancement pathways.
• Supportive Work Environment: Join a passionate, mission-driven team united by a shared commitment to our community.

Pay

$58,000–$65,000, based on experience and qualifications.

Schedule

N/A