Community Services - Program Manager-HRSN
Open Sky Community Services · Worcester, MA · Yesterday
Information TechnologyFull-time
About the role
Open Sky Community Services is an organization dedicated to providing support and services to individuals in need. We are committed to fostering an inclusive environment where everyone can thrive.
Responsibilities
- Operate within the philosophies of Harm Reduction, Motivational Interviewing, and the Housing First Model to assist individuals in meeting their needs and fostering empowerment.
- Oversee the Community Supports navigation services, including hiring, supervising, mentoring, and evaluating navigators.
- Provide oversight of caseload management and staff assignments of individuals served.
- Attend insurance provider meetings and develop collaborative relationships with those providers.
- Assess healthcare needs and assist in the coordination and referral for healthcare services.
- Maintain accountability for the billing of each navigator and ensure productivity requirements are met.
- Ensure timely completion of all Assessments and Support Plans according to prescribed timelines and specifications.
- Work as a liaison and advocate with employment programs, employers, therapists, doctors, and social security staff to assist individuals served as needed.
Requirements
- A High School Diploma, GED, or equivalent.
- A valid Driver’s License with an acceptable driving record and a reliable vehicle with proof of insurance.
- A minimum of two years’ professional or lived experience with housing supports and/or behavioral health.
- Previous supervisory experience in a professional setting.
Qualifications
- None specified.
Skills
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of housing supports and behavioral health.
- Experience with motivational interviewing and harm reduction strategies.
Benefits
- Excellent Supervision (Individual and Group)
- Professional Development and Training Opportunities
- Generous Paid Time Off Plan (29 days in the first year, increasing to 32 days in the second year)
- Tuition Reimbursement Program
- Medical, Dental, and Vision Insurance with Prescription Plan
- 403(b) Retirement Plan with Employer Match
- Life Insurance (100% Employer-Paid)
- Eligible for the Public Student Loan Forgiveness Program
Pay
Open Sky is proud to offer competitive compensation packages tailored to the unique needs and contributions of each employee.
Schedule
Hours and schedule details are flexible and will be discussed during the interview process.