Community Services - Enrollment and Care Coordination Specialist

About the role

Open Sky Community Services is an organization dedicated to providing support and services to individuals in need. We are committed to fostering an inclusive environment where everyone can thrive.

Responsibilities

• Screens individuals for Open Sky's Community Supports Program (CSP-HI), housing, nutrition program, navigation, and transitional goods eligibility.
• Completes enrollment for individuals in the program, including orientation to services, service agreements, consents, and data entry into the electronic health record software.
• Provides training, monitoring, feedback, and corrective action to housing specialists.
• Assigns and tracks housing specialists caseloads in collaboration with the team lead, as needed.
• Outreach to community providers to develop relationships and establish referral pathways.
• Verifies insurance prior to enrollment and monitors insurance eligibility for each member.
• Obtains authorizations from the insurance provider for each member.
• Tracks authorization expiration and obtains new authorizations.
• Participates in live review meetings with insurance company representatives for each member.

Requirements

• A High School Diploma, GED, or equivalent, is required.
• Minimum of two years' experience with housing and behavioral health populations is required.
• A valid driver’s license and acceptable driving history are required.
• The ability to collaborate with a multi-disciplinary team, possess excellent written and verbal communication skills with attention to detail, is required.
• Experience with electronic health records, billing, and/or referral management is strongly preferred.

Qualifications

• Must be able to collaborate with a multi-disciplinary team, possess excellent written and verbal communication skills with attention to detail, required.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and organizational skills.
• Proficiency with electronic health records, billing, and/or referral management systems is preferred.

Benefits

• Excellent supervision, professional development, and training opportunities.
• A generous paid time off plan starting at 29 days in your first year, increasing to 32 days in your second year, and up to 43 days (over 8 weeks).
• We pay for your higher education through our Tuition Reimbursement Program and offer reimbursement for various Human Services certifications.
• Medical, dental, and vision insurance with prescription coverage.
• A 403(b) retirement plan with employer match.
• Life insurance (100% employer-paid).
• Eligible for the Public Student Loan Forgiveness Program.

Pay

Open Sky is proud to be an industry leader in pay and benefits. Details are provided in the Benefits section above.

Schedule

Details regarding the schedule are not specified in the job posting, but employees typically work standard business hours.