Community Service Officer, University Police Department

About the role

The University Police Department (UPD), Southern Command, invites applications for Community Service Officers (CSO). Positions may be assigned to any campus including the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas. Under direction of the Community Service Supervisor, this position will perform a variety of security related tasks for various NSHE campuses.

Responsibilities

• Maintains constant radio communication; continuously monitors radio traffic for pertinent information and responds to all calls addressed to them.
• Stand unassisted for long periods of time.
• Assist in giving medical attention to those that require it (Certified in CPR, defibrillator, and first aid).
• Notify UPD of all emergency situations including fire alarms, fights, disturbances, medical emergencies, etc.
• Relay knowledge of emergency situations to responding police units.
• Provide walking safety escorts as directed or requested.
• Absorb and assist with unlocks for students or employees that are locked out of a space for which they are authorized access.
• Collect Found Property and properly secure or release it.
• Provide assistance to other Campus Departments (i.e. Special Events, Vendor access to Facilities, etc.).
• Complete walking foot patrol of Buildings and Grounds, checking for safety and security concerns.
• Submit work orders for issues observed to need repair (i.e. Lights that are out, damaged property, etc.).
• Assist with checks of emergency call boxes.
• Assist with "jump starts" for disabled vehicles.
• Respond to other non-confrontational calls for service as directed.
• Engage with community members and participate in community outreach events.
• Observe, report and check on the welfare of individuals.
• Complete Information Reports for property intake, or for incidents as requested.
• Immediately report any injury sustained while on duty.

Requirements

• Graduation from high school or equivalent education and two years of experience in public contact work which included applying and implementing rules, regulations or established policies.
• Strong customer service orientation.
• Excellent management and organizational skills.
• Excellent communication skills.
• Ability to multi-task, problem solve, and the ability to maintain confidentiality.

Qualifications

• Must submit to a pre-employment screening for controlled substances.
• Some positions require certification in CPR, first aid, and/or defibrillator at time of appointment and as a condition of continuing employment.
• Must have a valid driver's license at time of appointment and as a condition of continuing employment.
• Must be able to work evenings, weekends, and/or holidays.

Skills

• Ability to work alone, without direct supervision.
• Ability to stand unassisted for long periods of time.
• Ability to assist in giving medical attention to those that require it.
• Ability to notify UPD of all emergency situations.
• Ability to relay knowledge of emergency situations to responding police units.
• Ability to provide walking safety escorts as directed or requested.
• Ability to assist with unlocks for students or employees that are locked out of a space for which they are authorized access.
• Ability to collect Found Property and properly secure or release it.
• Ability to provide assistance to other Campus Departments.
• Ability to complete walking foot patrol of Buildings and Grounds, checking for safety and security concerns.
• Ability to submit work orders for issues observed to need repair.
• Ability to assist with checks of emergency call boxes.
• Ability to assist with "jump starts" for disabled vehicles.
• Ability to respond to other non-confrontational calls for service as directed.
• Ability to engage with community members and participate in community outreach events.
• Ability to observe, report and check on the welfare of individuals.
• Ability to complete Information Reports for property intake, or for incidents as requested.
• Ability to immediately report any injury sustained while on duty.

Benefits

• Generous compensation packages.
• Separate paid time off for annual and sick leave.
• No state income tax.
• Comprehensive retirement plans and voluntary benefits programs.
• Tuition discounts at Nevada System of Higher Education (NSHE) schools.
• Tuition discounts for spouses, domestic partners, and dependents.
• Flexible work schedule (depending on your department).
• Employee recognition and appreciation programs.
• Personal and professional development opportunities.
• RebelCard discounts on and off campus.
• Wellness programming for all UNLV faculty and staff at no cost.

Pay

Grade 27, Step 1, salary $47,126.16.

Schedule

Schedules are subject to change based on organizational needs.