Community Service Officer

Position Details

The Community Service Officer performs a variety of administrative and non-sworn law enforcement support duties that do not require a sworn Police Officer. This role supports crime prevention and community outreach efforts, coordinates crossing guard operations, and serves as a key liaison between the Police Department, schools, and the community.

Key Responsibilities

• Enforce parking regulations at Village-operated commuter lots and issue citations.
• Perform courier duties, including delivering documents, evidence, and materials to courts, labs, and Village officials.
• Aid the public with completing reports such as accident and lost property reports.
• Support crime prevention and community outreach initiatives by preparing materials and delivering presentations.
• Distribute educational materials and assist with additional Police Department functions such as animal control, fingerprinting, traffic control, and general support tasks.
• Serve as the primary contact for all crossing guard operations.
• Assign crossing guard posts and ensure proper coverage at school crossings.
• Develop and maintain schedules, including arranging substitutes as needed.
• Train new and existing crossing guards, including annual and as-needed training sessions.
• Maintain accurate payroll records and submit documentation each pay period.
• Communicate regularly with school officials regarding schedules, including school year start, summer school, and holidays.
• Provide daily operational updates to the Community Relations Supervisor.
• Assist children and pedestrians with safely crossing streets during assigned times, as needed.

Licenses and Certifications

• Must possess a valid State of Illinois Class D drivers' license.

Education and Experience

• Must possess a high school diploma or equivalent.
• One to two years of CSO experience is preferred.

Physical Requirements

• Normal conditions are associated with general office environment and outdoor activities in various weather conditions.
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment and hand tools.
• Hearing: Hear in the normal audio range with or without correction.