Community Manager

Position Responsibilities

• Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&Rs, Bylaws, Rules and Regulations, as well as Arizona and federal statutes relating to Associations;
• Partners with AAM’s Management Team to ensure compliance;
• Experience in working with Developer controlled communities is desired;
• Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM;
• Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies;
• Solicit, negotiate and execute contracts for Association vendors and service providers;
• Prepare and submit bid specs and work orders to vendors/service providers, as needed;
• Plan, budget, advertise, execute and attend Association events with Boards/Committees approval;
• Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM;
• Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve, any discrepancies in reports;
• Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data;
• Review, modify, code and approve Association invoices;
• Schedule, organize and facilitate annual Board of Directors meetings and other special meetings by providing leadership and professional guidance as required by Association policy and Arizona law;
• Exhibit a proactive approach to management; provide leadership in planning future growth;
• Perform other duties as directed.

Knowledge, Skills And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker;
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines;
• High attention to detail;
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents;
• Exceptional organization and tracking skills;
• Able to function efficiently in a high volume, fast-paced environment;
• Able to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems;
• Able to interact and work positively and effectively with staff and residents at all levels;
• Able to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Utilizing personal automobile for commuting to and from assigned communities;
• Walking and/or driving throughout communities to inspect common areas per management contract;
• Sitting and standing for moderate periods of time.