Community Manager
CRM Residential is a trusted and growing leader in affordable housing property management, committed to strengthening communities and elevating the places people call home. As we continue to expand our portfolio, we focus on improving operational excellence across our properties—investing in upgrades that create safer, more welcoming environments and delivering strong results, with most communities earning 90% or higher on inspections in the past year.
Why Join CRM Residential
- Comprehensive Health Coverage
- Retirement Savings with employer contribution
- Bonus Potential
- Paid Time Off (PTO)
- Company Paid Holidays
- Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.
Responsibilities
The Community Property Manager will be responsible for building and maintaining relationships with our customers, stakeholders, and partners. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for building communities. The Community Property Manager is responsible for all phases of the operation of the property, including, but not limited to:
- Achieving the highest possible net operating income through implementation of effective cost control and revenue improvement programs
- General administration and maintenance of the physical property
- Supervision and direction of all personnel
- Financial operation of the property within approved budgetary guidelines
- Develop and implement community engagement strategies to increase customer satisfaction and loyalty
- Build and maintain relationships with customers, stakeholders, and partners
- Monitor and respond to customer feedback and inquiries on social media platforms and other channels
- Create and manage content for social media platforms, blogs, and other communication channels
- Plan and execute events and activities to engage the community
- Analyze community engagement metrics and provide regular reports to management
- Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels
Requirements
- High school diploma or equivalent education required
- Bachelor's degree preferred
- 5 years of property management experience required, must have at least 2 years experience with tax credits
- Project based Section 8 experience
- HUD knowledge/experience and strong management experience
- Versed in the Enterprise Income Verification system, process the HAP voucher through TRACs, and successfully been through a MOR with the Contract Administrator, etc.
- Affordable housing certifications preferred
- Excellent written and verbal communication skills
- Strong organizational and project management skills
- Ability to work independently and as part of a team
- Passion for building and engaging communities
- Valid driver's license and reliable transportation
- Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred
Pay
Salary Range: $65,000 - $68,000 annually
Schedule
Full Time: Monday-Friday 8:30 AM - 5:00 PM
About CRM Residential
We are an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party, so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.