Community Service Inspector (Community Code Enforcement)

About the Role

The Community Service Inspector works within the Community Code Enforcement Division (CCE) of the Houston Permitting Center. CCE improves quality of life in Houston neighborhoods by reducing blight and substandard living conditions through city code inspections and enforcement, including dangerous building demolitions and public hearings.

Responsibilities

• Perform residential property code inspections addressing overgrown lots, dangerous vacant buildings, nuisances on private property, materials & appliances stored in public view, junk motor vehicles, graffiti, and prohibited yard parking.
• Enforce city codes, ordinances, and regulations.
• Provide general information and customer assistance with professional, friendly, and attentive service.
• Resolve customer concerns and questions.
• Collect data and requests from field investigations for processing.
• Prepare written records of proceedings and original correspondence to customers.
• May perform other duties as assigned.

Working Conditions

This position routinely requires lifting moderately heavy items (up to 40 pounds) and long periods of walking on rough surfaces. Employees may experience moderate heat, cold, moisture, wetness, and unpleasant air conditions.

Minimum Requirements

• Education: High school diploma or GED and up to eighteen months of specialized education or training in a specific area or trade.
• Experience: One year of experience related to customer service or an area of inspection to be performed. Depending on the specialty, the experience may need to be journey level or obtained after an apprenticeship program.
• License: Valid Texas driver’s license and compliance with the City of Houston’s policy on driving.

Preferences

• Bi‑lingual skill set.
• Previous INFOR experience/knowledge.
• Experience with Microsoft Suite applications.
• Eligible veteran status, provided the applicant meets the qualifications for competent discharge of duties.

General Information

• Selection/Skills Tests Required: None (the department may administer a skill assessment evaluation).
• Safety Impact Position: Yes – subject to random drug testing and, if promotional, a mandatory assignment drug test.
• Salary Information: Pay Grade 16. Salary is determined based on the candidate’s qualifications and the pay rates of other employees in this classification.

Application Procedures

Only online applications are accepted. Submit your application at www.houstontx.gov during the active posting period. For status inquiries, log in at agency.governmentjobs.com/houston/default.cfm or call 832‑393‑6015 (TTY 7‑1‑1). Technical support is available at 855‑524‑5627. All new hires and rehires must pass a pre‑employment drug test, a physical examination, and a criminal background check, and may need to obtain federally mandated security clearances where required.