Community Service Inspector

About the role

Service Line: Transportation & Drainage Operations / Stormwater Operations / Storm Sewer Maintenance

Reporting Location: 5500 McCarty St, Houston, TX 77029

Workdays & Hours: Various (subject to change)

This is a Houston Public Works Emergency Management position at the Tier I level.

Responsibilities

• Performs inspections, identifies problem areas, and recommends solutions.
• Meets with the general public, civic groups, contractors, technical professionals, and businesses to respond to inquiries and resolve problems.
• Performs record‑keeping activities to maintain filing systems, reports, and documentation.
• Researches and evaluates plans, specifications, codes, and property information.
• Participates in and attends various meetings with civic associations, businesses, and other groups.
• Prepares and submits various technical reports.
• Arranges transportation to and from work sites.

Working Conditions

• Routinely requires lifting moderately heavy items (up to 40 pounds) and/or very long periods of walking on rough surfaces.
• Routine discomforts from exposure to moderate heat, cold, moisture/wetness, and unpleasant air conditions.

Requirements

• Education: High school diploma or GED certificate plus up to eighteen months of specialized education or training in a specific area or trade.
• Experience: One (1) year of experience related to customer service or an area of inspection to be performed. Depending on specialty, experience may need to be journey‑level received after completion of an apprenticeship program.
• License: Valid Texas driver’s license and compliance with the City of Houston’s driving policy.

Qualifications

• Working knowledge of asset management, work order system software/programs, and GIS.
• Basic computer skills.
• Previous infrastructure experience with a focus on Operation and Maintenance.
• Eligible veteran applicants receive preference provided they possess the necessary qualifications and are among the most qualified candidates (per Executive Order 1‑6).

Pay

Pay Grade 16. Salary offered is based on the candidate’s qualifications and the pay rates of other employees in this classification.