Community Sales Manager (CSMT)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content.
We need to parse the job description.
Content:
- Job Description Summary: description of role, training, etc. Could be "About the role" or "Responsibilities". The summary includes: seeking CSMs, training, program duration, etc. Could be "About the role" or "Overview". Since we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections to include.
We have details about responsibilities: list of duties under "We trust that as a Community Sales Manager in Training (CSMT) you will:" then bullet list of training activities. Those are responsibilities/duties.
We have requirements: "Sound Like You? You might be just who we’re looking for if you have…" then bullet list: Active Real Estate License required (where applicable by state), Proficiency with Microsoft software applications, High level of organizational and documentation skills, Customer service oriented..., Ability to be flexible..., Excellent verbal and written communication skills, Strong problem-solving skills. Also FLSA Status: Non-Exempt (maybe not a requirement). Also essential functions: list of physical demands etc. Could be part of Requirements or Qualifications.
We have qualifications: maybe education? Not explicitly. There's "Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement." Not specific.
Skills: maybe the Microsoft proficiency, communication, problem solving, organizational.
Benefits: list under "Benefits Of Working With Taylor Morrison": Competitive Compensation, Health Care..., 401(k) with Company Matching Contributions, Flexible Spending Accounts, Disability Programs, Employee & Dependent Life Insurance, Vacation & Company Holidays, Tuition Reimbursement, Employee Home Purchase Rebate Program, Home Mortgage Program, Employee Assistance Program (EAP).
Pay: Not explicitly stated; only "Competitive Compensation" under benefits. No specific pay figure. According to rule: do NOT create Pay/Schedule/Benefits sections unless posting actually states them. Benefits we have explicit list, so we can include Benefits. Pay: we have only "Competitive Compensation" which is vague but still a statement about pay. However rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive Compensation" is somewhat vague but it's a statement about pay. It's not a specific number, but it's still stating something about pay. The rule about filler/placeholder text includes "commensurate with experience". "Competitive Compensation" is similar but maybe acceptable? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Competitive Compensation". So we could include a Pay section with that statement. However they also say "Prefer a few substantive sections over many thin ones." Might be better to incorporate compensation into Benefits section? But Benefits already includes many items; we could add "Competitive Compensation" as a bullet under Benefits. However the Benefits list already includes "Competitive Compensation" as first bullet. Actually the benefits list starts with "Competitive Compensation". So we can keep Benefits section and include that bullet.
Schedule: Not mentioned. No schedule info. So we omit Schedule.
Thus sections: About the role (maybe summary), Responsibilities, Requirements (or Qualifications), Skills, Benefits.
We need to avoid repeating job title as heading. So no heading for "Community Sales Manager". Use headings as per list.
We need to decide which headings to use: About the role (for summary), Responsibilities (for duties list), Requirements (for license, etc.), Skills (for Microsoft proficiency, communication, problem solving, organizational), Benefits (for benefits list). Could also include Qualifications but we have overlapping.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them into lists.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "Taylor Morrison is an equal opportunity employer..." and "Taylor Morrison does not discriminate..." That's EEO boilerplate; remove. Also "Job descriptions are not intended as, nor should be construed to be, exhaustive lists..." that's legal boilerplate; remove. Also "FLSA Status: Non-Exempt" maybe not boilerplate but it's a statement about exemption; could be part of Requirements? It's about wage-hour law; maybe keep as part of Requirements? It's substantive. We'll keep.
Also "Essential Functions Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions." That's boilerplate-ish but maybe part of Requirements? It's about essential functions; we could keep as part of Requirements but it's generic. Might be considered boilerplate. However it's not exactly EEO; it's about essential functions and accommodations. Might be considered legal. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is legal boilerplate about essential functions and accommodations; likely remove. Also "Report to Division/Corporate Office/Community daily and adhere to schedule" etc under Essential Functions list; those are specific duties; we might keep them as responsibilities. Actually the Essential Functions list includes specific abilities: report to office, access computer, face to face conversations, sit/stand, operate motor vehicle, comply with policies. Those are substantive job duties; we should keep them. The surrounding sentences about reasonable accommodations maybe boilerplate; we can keep the list but remove the surrounding sentences.
Physical Demands: list about stationary position, lift weights. That's substantive; keep.
"Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement." That's a note about qualifications; keep.
Now we need to produce HTML.
We'll structure:
About the role
We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you.
Responsibilities
- Participate in training sessions to gain knowledge about: our homes and communities; how to use finance as a sales tool; sales purchase agreement; using the CRM as a prospecting tool; community management.
- Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
- Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
- Learn about our Product and Feature: learn about the features and benefits of our homes and communities; understand how our offerings fulfill customer needs and solve their pain points; demonstrate proficiency in articulating product/service value propositions to potential customers.
- Learn/Master Sales Techniques: learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals; practice effective communication and active listening skills to understand customer requirements and provide tailored solutions; develop negotiation skills to secure favorable outcomes for both the customer and the company.
- Customer Relationship Management: understand the importance of building and maintaining strong relationships with customers; learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner; gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts.
- Performance Evaluation: participate in regular performance evaluations and feedback sessions with mentors or supervisors; set goals for personal development and track progress towards achieving them; demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
- Report to Division/Corporate Office/Community daily and adhere to schedule.
- Ability to access, input, and retrieve information from a computer and/or electronic device.
- Ability to have face to face conversations with customers, co-workers and higher level manager.
- Ability to sit or stand for long periods of time and move around work environment as needed.
- Ability to operate a motor vehicle if applicable.
- Comply with company policies and procedure.
- Physical Demands: must be able to remain in a stationary position up to 50% of the time; the ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- You are willing to perform other duties as assigned.
Requirements
- Active Real Estate License required (where applicable by state).
- Proficiency with Microsoft software applications: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
- High level of organizational and documentation skills.
- Customer service oriented and believe customer is number one priority.
- Ability to be flexible and prioritize tasks in order to meet deadlines.
- Excellent verbal and written communication skills.
- Strong problem-solving skills.
- FLSA Status: Non‑Exempt (eligible for overtime pay, must keep a time record).
- Taylor Morrison experience and/or successful completion of the training program may override required education and/or experience requirements.
Benefits
- Competitive Compensation
- Health Care - Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program