Community Safety Official (Tech I)

We have multiple openings for Community Safety Officials (CSOs) in the Security Services Department. These roles support the mission of the Division of Public Safety and the University of Colorado Boulder. They collaborate with campus partners to address safety, well-being, and security concerns.

About Us

The Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus’ commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this through services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolls 35,000 degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus, and in our community. We commit to building a more diverse and inclusive campus community, valuing different backgrounds, identities, and perspectives.

Responsibilities

• Lock and unlock building doors as required, using walking, biking, or limited driving.
• Conduct proactive security rounds to identify and address safety and security concerns.
• Identify, document, and report safety, security, policy, or law violations for appropriate resolution.
• Use security radios, flashlights, and other basic equipment as needed.
• Maintain an understanding of security technology to support various university systems.
• Engage with community members to provide assistance with questions, wayfinding, and ambassador-like functions.
• Assist in planning and implementing community engagement activities that align with the Security Services Department’s mission.
• Participate in training and may assist with non-criminal follow-ups, reports, and witness interviews.
• Respond to system alarms, fire calls, chemical spills, or assist with crowd control during emergencies.
• Provide security escorts for faculty, staff, and students as needed.
• Fulfill other contractual assignments to support community safety and Security Services Department responsibilities.
• Work various shifts, including days, evenings, weekends, and holidays, in diverse environmental conditions.
• Support unplanned incidents or special events as required.
• Accurately enter data and submit reports in a timely manner.
• Ensure reports are written with correct grammar, spelling, and clarity.
• Use database systems proficiently for accurate report submissions.
• Maintain knowledge of CU policies and basic Colorado Revised Statutes (C.R.S.) for report accuracy.
• Contribute to Clery Act compliance by recognizing and documenting reportable incidents.
• Assist other areas or divisions of the Security Services Department as needed.
• Adapt to changes in schedule or duties based on operational needs or unforeseen circumstances.

Security employees are expected to work shifts that may include days, evenings, and weekends. A regular schedule will be assigned, but shifts may rotate seasonally or due to gaps in staffing. CSOs are also expected to help provide security at special events on campus, including athletic events, concerts, and graduations.

Requirements

• One year of relevant experience in an occupation related to the work assigned to this position.
• OR a combination of education and/or relevant experience in an occupation related to the work assigned equal to one year.
• Must be a Colorado Resident to apply.

Qualifications

• Mediation skills.
• Ability to identify cultural sensitivities and appropriately respond.
• Knowledge and understanding of student-age population.
• Awareness of mental health encounters and resources on campus.
• Good writing and communication skills.
• Ability to walk long distances and stand for long periods of time.
• Effective interpersonal skills to interact with students, staff, faculty, and visitors.

Pay

Starting salary range is $50,000 - $56,000. If you have prior state-classified experience in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024.

Benefits

• Comprehensive benefits package including medical, dental, and retirement plans.
• Generous paid time off.
• Tuition assistance for you and your dependents.
• ECO Pass for local transit.
• Access to world-class outdoor recreation and additional perks through the CU Advantage program.

This position is designated “essential/critical services.” The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood, and any other natural or man-made event) and report to work for regularly assigned shifts during emergency campus closures.