Community Resource Navigator: Community Health Worker – Housing & Homelessness

Responsibilities

• Collaborates with patients, family members/caregivers, healthcare professionals and community-based organizations to address social care needs and socio-economic barriers to health
• Conducts screening and assessments to identify appropriate resources for patients being seen by the Palliative Care and Geriatrics teams living with serious illness to assist with their unmet social, medical, and behavioral needs and facilitates assistance or interventions between care visits
• Builds relationships with Palliative Care and Geriatrics patients and community-based organizations and follows up to close the loop and ensure needed services are received
• Affords education and information about available community resources and services to Palliative Care and Geriatrics patients and family members/caregivers
• Affords assistance with social care program enrollment forms and applications for high-risk patients and follows up to close the loop and ensure needed services are received
• Gathers information, documents, and enters data into the electronic medical record, social care electronic platforms and other identified tools and contributes to data analysis
• Sums up progress to leadership team on a regular basis to keep them aware of the success and to engage them in quality initiative/improvement process

Requirements

• Bachelor's degree in public/community health/social work OR Associate degree in public/community health or healthcare related field with a minimum of one (1) year of experience in a directly related field or working in a community-based setting including paid or volunteer activity with a non-profit organization, church, healthcare organization, neighborhood community center, or other relevant community-based involvement.
• Completion of SCCHW Certification within (1) year of hire: https://www.scchwa.org/credentialing-information-learners
• Valid driver’s license, an acceptable 3-year motor vehicle as defined by the Acceptable Motor Vehicle Record (MVR) Chart, and a certificate of auto-insurance.
• Good organizational and time-management skills
• Ability to work independently with accountability and exercise sound judgment, discretion and professionalism at all times.
• Available to work occasional evenings and weekends.
• Ability to travel and independently meet with patients in the clinic, home or community-based setting.

Physical Requirements

• Ability to perform job functions while standing. (Continuous)
• Ability to perform job functions while sitting. (Continuous)
• Ability to walk. (Frequent)
• Ability to climb stairs. (Infrequent)
• Ability to work indoors. (Continuous)
• Ability to work outside in temperature extremes. (Infrequent)
• Ability to kneel. (Infrequent)
• Ability to bend at the waist. (Infrequent)
• Ability to twist at the waist. (Infrequent)
• Ability to squat. (Infrequent)
• Ability to reach. (Frequent)
• Ability to lift/carry 15 lbs. unassisted. (Frequent)
• Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
• Ability to lift from 36 inches to overhead 15 lbs. unassisted. (Infrequent)
• Ability to move objects from floor level to 36 inches height weighing to 15 lbs. unassisted. (Infrequent)
• Ability to move from height of 36" to floor objects weighing to 15 lbs. unassisted. (Infrequent)
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
• Ability to see and recognize objects close at hand or at a distance. (Continuous)
• Ability to determine distance/relationship between objects; depth perception. (Continuous)
• Ability to see and recognize objects at a distance. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Ability to work in a latex safe environment. (Continuous)
• Ability to be qualified physically for respirator use, initially and as required. (Continuous)