Community Resource Coordinator – Bilingual

Work site: Appleton, WI • Full time, 37.5 hours per week, flexible schedule

Pay

$18.98–20.88 per hour, depending on experience

Benefits

• Paid time off and holidays
• 401K with 6% employer match
• Life insurance
• Access to health, dental, vision, and disability insurance

Responsibilities

• Conduct outreach to households with identified resource needs, including current CAP Services participants and residents not currently accessing CAP programming
• Assess needs and provide assistance in accessing resources and services, with particular attention to the social determinants of health
• Evaluate income eligibility for various services
• Enter timely documentation of service delivery and outcomes in client database; maintain complete and accurate case files
• Link clients to community resources and programs (e.g., housing, food assistance, employment, childcare)
• Participate in regular meetings of community provider networks to ensure mutual awareness of needs and available services
• Obtain updates on client need at service termination; document changes in clients’ situations to the maximum extent feasible and provide follow-up services as needed
• Assist with community presentations related to program services and operations
• Ensure quality, consistency, and effectiveness of service delivery
• Submit timely, complete, and concise reports as defined by the agency and funding sources
• Promote services internally and externally to appropriate referral sources
• Work collaboratively with other CAP staff to maximize services to clients
• Participate in team meetings and strategize with the group to achieve objectives
• Support and uphold CAP’s mission to transform people and communities to advance social and economic justice

Requirements

• Associate degree in social work or human service area plus one year of related experience, or high school diploma plus three years of related experience
• Bilingual (fluent) in Spanish to meet service population needs
• Certification as a Community Health Worker is desirable
• Moderate proficiency in Office365 Suite within six months of hire