Community Relations Liaison / East Aldine Area

Community Outreach and Stakeholder Engagement

Serves as the primary representative for assigned geographic areas by developing and maintaining relationships with residents, civic organizations, schools, businesses, faith-based organizations, chambers of commerce, governmental entities, and community stakeholders.

Responds to constituent concerns, evaluates community needs, identifies appropriate resources, coordinates solutions with county departments and external organizations, and follows up to ensure issues are addressed.

Serves as a trusted point of contact for residents and community leaders.

Public Engagement and Outreach Strategy

Develops and implements outreach strategies to increase public awareness of county programs, services, projects, and initiatives.

Identifies engagement opportunities, coordinates outreach activities, and recommends communication approaches to maximize community participation.

Plans, develops, coordinates, and leads community events, public meetings, educational programs, town halls, outreach activities, and special initiatives.

Collaborates with county departments, external agencies, and community partners to address issues, coordinate projects, support public initiatives, and facilitate communication among stakeholders.

Community Assessment and Leadership Advisement

Maintains records and tracks issues, action items, and follow-up activities.

Makes recommendations and analysis regarding community dynamics, public concerns, and engagement opportunities to leadership.

Reporting and Documentation

Prepares constituent reports, meeting summaries, event reports, stakeholder updates, and documentation of community activities.

Requirements

• Education and Experience: Associate degree preferred in communications, public administration, political science, public relations, community development, or a related field. Four (4) years of progressively responsible experience in community engagement, constituent services, public outreach, stakeholder relations, communications, or related work.
• Licensure: Valid Texas driver's license required.

Knowledge, Skills, and Abilities

• Knowledge of community engagement principles and stakeholder relations.
• Knowledge of local government services, programs, and community resources.
• Strong public speaking, presentation, and communication skills.
• Ability to develop and maintain effective relationships with diverse stakeholders.
• Ability to organize and coordinate multiple projects and events.
• Ability to analyze community concerns and recommend solutions.
• Ability to prepare reports, presentations, and briefing materials.
• Proficiency with Microsoft Office, Teams, QuickBase, Canva, social media platforms, and related software.

Preferences

• Experience planning community events, managing partnerships, and coordinating public engagement activities preferred.
• Bilingual English/Spanish preferred.

General Information

• Position Type and Typical Hours of Work: Full-time, in-person position requiring regular attendance in the office, assigned service areas, meetings, and community events.
• Work Environment: Clerical, office setting.
• Physical Demands: Sedentary role; filing may be required; lifting up to 50 lbs. may be necessary.