Community Relations Liaison

Job Duties & Responsibilities

• Develop, manage, and further enduring alliances with existing and prospective referring providers.
• Identify new referral and partnership opportunities.
• Develop, maintain, and advance strategic referent relationships.
• Develop and enhance alliance workflow and standards.
• Plan and implement proactive growth tactics on a daily basis.
• Business development and alliances – empower Account Executives to approach their territory with an entrepreneurial spirit and provide industry-leading support to all stakeholders.
• Manage a dynamic territory, route, goal attainment, and time allocation.
• Foster and maintain enduring alliances with key internal and external stakeholders.
• Daily face-to-face and virtual customer meetings (including regular cold calling).
• Activities such as: Lunch & Learns, breakfasts, dinner programs, professional networking events, and other results-oriented appointments and activities.
• Monitor expenditures and effectively utilize budget allocation.
• Aid in planning and executing continuing education events and promoting CE webinars and in-person events in referent meetings.
• On-site campus and program tours.
• Effectively use phone calls, email, social media, and other communications to maintain frequent contact with referents and remain top of mind.
• Meet activity, census, and individual objectives from department leadership.

Education/Training Requirements

• Bachelor's degree required, preferably majoring in business, communications, psychology, social work, and/or related major.
• Minimum of two (2) years' business development and/or related experience.
• Experience with strategic planning, new business development, and negotiation.
• Computer proficiency and working knowledge of software programs, including Word and Excel.
• Valid driver’s license. Must be granted insurable status by the Rogers insurance policy.
• Lived experience valued.