Community Relations Coordinator

About the Role

Senior Helpers of Algonquin is seeking a warm, outgoing, and driven Community Relations Coordinator who is passionate about senior care and improving the well-being of older adults in our community. As the local face of our brand, you’ll connect families to compassionate care solutions while expanding our network of trusted community partners and referral sources.

Responsibilities

• Design and carry out outreach strategies to increase visibility and drive local engagement
• Develop referral networks by building strong connections with healthcare professionals, businesses, and community organizations
• Meet with families and potential clients to understand their needs and explain how our services can support them
• Represent Senior Helpers at local events, expos, senior fairs, and networking opportunities to promote our mission and services
• Nurture and maintain ongoing relationships with referral sources, community partners, and clients
• Keep our digital presence active and engaging through regular updates to social media and our website
• Provide excellent communication and customer service to all internal and external stakeholders
• Use tools such as Microsoft Office and home care software platforms to track activities and maintain accurate records

Requirements

• At least 3 years of experience in community outreach, sales, or relationship management, ideally in healthcare, home care, or senior services
• A proven ability to build relationships and drive business growth through networking and outreach
• Excellent verbal and written communication skills
• Friendly, self-starting, and results-focused, with a passion for making a difference in people’s lives
• Strong organizational skills and the ability to manage multiple priorities
• Comfortable using Microsoft Office and able to quickly learn industry-specific platforms
• Discreet, professional, and trustworthy with sensitive information
• A collaborative mindset and a genuine commitment to our mission
• Must be able to travel within Algonquin and surrounding communities

Pay

Annual base salary: $65,000 - $70,000 (paid bi-weekly). Commission structure in place - earn additional income through successful outreach and referral generation.

Benefits

• Health insurance and other benefits
• Ongoing training and professional development opportunities
• A positive and values-driven team environment