Community Relations and Education Manager (CoRe), Metro NY

About the role

The Hemophilia Community Education Manager (CoRe) role is a field-based position that works closely with Hemophilia Chapters and Foundations, managing those relationships as a strategic business partner to place branded and unbranded education in their platforms.

Main Responsibilities

• Align with cross-functional colleagues to orchestrate resources with our Hemophilia Chapters and Foundations, as determined by the Brand Team

• Identify, profile, cultivate and maintain long-term relationships with Executive Directors of the Chapters and Foundations as well as their staff, Social Workers at the Hemophilia Treatment Centers and the Bleeding disorder community

• Absorb and execute on Hemophilia Chapter Service agreements when requested, including, but not limited to, completion of annual budget plan and recommendations

• Engage in on-label conversations on topics such as product, disease state and company, at appropriate venues

• Execute unique, on-label and approved programming (e.g. disease state and product) as directed by leadership

• Compliantly collaborate and communicate with the field teams in each assigned area to ensure strategic and tactical cohesiveness

• Compliantly collaborate with patient support teams to ensure strategic and tactical cohesiveness

• Serve as a single point-of-contact to resolve Hemophilia Chapter and Community issues

• Execute a customer-centric needs-based approach with targeted Hemophilia Chapters

• Plan and execute Chapter engagements and executive encounters at local, regional and national conferences, field visits and other venues as directed in a compliant manner

• Capture feedback derived from brand needs through live interactions with the bleeding disorder community and Hemophilia Chapters

• Work with targeted Hemophilia Chapters to obtain feedback on new and existing brand-related strategies/materials (all materials and programs a CoRe will request will be approved by legal, compliance and regulatory)

• Participate as a member of a cross-functional brand team to provide feedback on strategy, messaging and tactical execution and novel programming, ideas, and concepts

• Provide competitive intelligence gained through interactions to help shape strategy

• Facilitate cross-functional planning, recruitment, and execution of regional and national educational programs, capturing feedback to inform brand decisions

• Plan and execute regional and national speaking engagements with the hemophilia community. These engagements include speaking on stage independently, with a Peer ambassador or with an HCP co-speaker

• Conduct both formal and informal presentations and convey complex hemophilia clinical information fluently to the bleeding disorder community in a professional, compliant, ethical and effective manner

• Ensure close cross functional collaboration with all commercial and PSS stakeholders as appropriate to ensure consistent integrated implementation of strategies and tactics with a high sense of urgency

• Manage territory Specialty Pharmacy relationships and plan and execute educational programming with SP partners

• Assist with new educational content creation and existing content updates and renewals

• Meet one on one with patients and caregivers in the community to educate them on branded and unbranded topics and be the Sanofi community partner

• Utilize CRM to manage region and both HCP and patient level activities

About You

• Bachelors degree
• Excellent presentation and platform skills/experience
• A minimum of five years pharma/biotech/healthcare industry experience (clinical experience as an NP in rare disease or rare blood disorders in lieu of industry experience may be considered)

Skills

• Demonstrated leadership skills
• Ability to present ideas effectively to individuals or groups targeting presentations to the needs of the audience
• Strong organizational skills
• Strong project management experience, including superior analytical and planning skills
• Ability to manage multiple projects simultaneously
• Ability to execute against strategic and tactical plans under tight timelines
• Ability to travel to meetings/trainings/programs as necessary
• Have valid drivers license
• Must reside within the geographic area of the assigned territory, or within a reasonable distance as determined by leadership
• 60-80% travel likely; could be less based on geography with weekend and evening demands

Qualifications

• Bachelors degree