Community Programs Administrator
SourcePoint - Thrive After 55 · Delaware, OH · 1 wk ago
On-siteInformation TechnologyFull-time
Summary
The Community Programs Administrator is responsible for the day-to-day operations, programming, staffing, planning, budgeting, member experience, and safety of SourcePoint community programs, both onsite and at off-site locations.Essential Job Functions
- Management & Oversight
- Responsible for the daily operations of community programs, including on-and off-site programming, staff & contracted instructor oversight, program spaces, and equipment.
- Lead goal setting, program planning, and budget management of the areas outlined above.
- Ensure program success by providing a safe, meaningful, and engaging experience for members.
- Provides direct supervision, leadership, and evaluation to the staff of the areas outlined above.
- Ensures adequate staff coverage of all planned activities and operating hours.
- Fosters a positive, collaborative culture within community programs and SourcePoint.
- Utilize CRM software to track participation, gather member data, and report on program success.
- Communication & Collaboration
- Support and further the leadership’s vision for community programs and SourcePoint
- Build cooperative relationships between the program’s staff and other departments.
- Maintains professional communication with staff, center members, funders and potential funders, grantees, contractors, vendors, and the public.
- Communicates and coordinates matters with and between management and staff.
- Responsible for staffing committees, task forces, and groups that may be formed to study an issue, manage an event, or generally improve the center
- Develop, improve, and maintain departmental policies and procedures while ensuring staff are adequately trained.
- Actively engage and participate in leadership meetings and initiatives.
- Planning and Evaluation
- Plans and acts strategically, takes initiative, and works independently with sound judgment.
- Keeps the supervisor aware of important issues and concerns.
- Counsels and advises the supervisor on the development and implementation of plans and strategies.
- Conducts research and provides recommendations to the supervisor.
- Develops and manages the community programs budget; monitors and approves all expenditures in accordance with the approved budget.
- Develops, tracks, and reports on key performance indicators and quality measures for community programs.
Education & Experience
- Bachelor’s degree in nonprofit management, education, public health, human services, or a related field required.
- Minimum of five years of supervisory and program management experience
- Demonstrated experience working collaboratively with a diverse group of partners, including fellow staff members, community organizations, caregivers, volunteers, clients, and human services professionals.
- Demonstrated experience in managing a broad range of programming.
Required Skills & Abilities
- Functions as Person in Charge per the schedule.
- Demonstrated knowledge of issues that impact older adults.
- Excellent leadership skills and problem-solving abilities; must be able to think critically and creatively to solve problems under pressure.
- Comprehensive understanding of excellent customer service.
- Excellent written and oral communication skills. Proficient in MS Office, literate.
- Strong organizational and administrative skills.
- Ability to meet deadlines and successfully handle multiple tasks.
- Ability to be creative and deal with ambiguity and change on a routine basis.
- Ability to promote a positive work culture throughout the organization.