Community Administrator

About the role

The Lewis Group of Companies is one of the nation’s largest privately held real estate development firms with over 70 years of experience. We are dedicated to creating thriving communities and value honesty, long-term relationships, and high-quality standards.

Responsibilities

• Manage the resident services desk and maintain an organized office environment
• Administer monthly rent collection, post rent and notices, and follow up on delinquencies
• Maintain accurate resident files and records
• Manage incoming mail, packages, and deliveries for residents
• Collaborate with maintenance and leasing staff to support daily operations
• Answer phones and emails while handling resident inquiries and requests
• Aid in the sales process by touring prospective residents and helping lease new apartment homes
• Promote a proactive, customer-first environment and strengthen resident satisfaction
• Perform other duties as assigned to support community operations

Requirements

• 1–2+ years of administrative or customer service experience; property management experience preferred
• Excellent communication and interpersonal skills with a strong customer service focus
• Strong organizational skills and attention to detail
• Ability to handle multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability to work 9:00 a.m.–6:00 p.m. (Working weekends required)
• Valid driver’s license preferred

Qualifications

• High school diploma or equivalent
• Valid driver’s license preferred

Skills

• Customer service
• Administrative support
• Property management
• Microsoft Office proficiency

Benefits

• Compensation: $24.50 DOE per hour, with actual compensation based on skills, experience, location, and business needs
• Performance Incentives: Annual merit increases and annual bonus opportunities
• Cell Phone Allowance: $60/month
• Clothing Allowance: $650 in your first year, $450 each following year
• Medical/Dental/Vision Insurance (variety of plans to choose from)
• 401(k) Plan with Company Match
• Apartment Rental Discounts
• Paid Time Off, Holidays, and Vacation Time
• Continued training and advancement potential within the Lewis portfolio

Pay

The Lewis Group of Companies reasonably expects to pay $24.50 DOE per hour for this role, with actual compensation based on skills, experience, location, and business needs.

Schedule

This role requires working 9:00 a.m.–6:00 p.m., with occasional weekend work required.