Community Program and Peer Network Coordinator (Remote)

Maximus is seeking a Community Program and Peer Network Coordinator (CPPNC) to support the U.S. Special Operations Command (USSOCOM) Preservation of the Force and Family (POTFF) program. The CPPNC serves as a trusted advisor and liaison to component headquarters, strengthening the readiness, resilience, and well-being of Special Operations Forces (SOF) personnel and their families through coordinated community-based and peer-support programs. This position supports a federal government contract and may require compliance with customer-specific suitability, credentialing, security, training, work-location, and travel requirements. U.S. citizenship is required. Candidates must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance.

Responsibilities

• Supervise a team of employees through cultivation of a high performance team.
• Ensure adequate staff coverage for assigned program area.
• Serve as subject matter expert for identified area of program knowledge.
• Ensure assigned team is meeting contract and individual SLA's, and related requirements.
• Work with contract management and shared services to identify opportunities for improvement and efficiencies.
• May attend client and stakeholder meetings.
• Perform other related duties as assigned.
• Lead or support the assessment, planning, implementation, and continuous improvement of community-based and peer-mentoring programs.
• Organize and oversee peer-support networks, including recruiting, training, and coordinating peer counselors in accordance with USSOCOM CPPNC standards.
• Collect, analyze, document, and report qualitative and quantitative data to support formative and outcome evaluations.
• Identify program and service gaps and develop targeted initiatives based on population, location, and mission needs.
• Connect SOF personnel and families with appropriate Department of Defense resources, including Military OneSource, Military and Family Life Counseling, personal financial counseling, and crisis-support services.
• Review and provide recommendations on policies, procedures, and processes to strengthen program alignment, effectiveness, and resource utilization.
• Collaborate with multidisciplinary partners across the military Services, Department of Defense, government agencies, and civilian organizations.
• Promote proactive help-seeking, resilience, and timely access to resources while supporting suicide-prevention and stigma-reduction initiatives.
• Prepare briefings, reports, and recommendations for government and program leadership.
• Perform other duties as assigned in support of program objectives.

Requirements

• Bachelor's degree or equivalent combination of education, technical training, or relevant experience in lieu of degree.
• Minimum of two years of related experience.
• Bachelor’s degree in education, human services, social work, public health, psychology, or a related field.
• Experience supporting program development, peer-support services, prevention initiatives, crisis intervention, community outreach, or social-service planning.
• Experience collecting, analyzing, and reporting program data and outcomes.
• Strong written and verbal communication, facilitation, organization, and stakeholder-engagement skills.
• Ability to work independently and collaboratively in a mission-driven environment with military, government, and civilian partners.
• Proficiency with standard Microsoft Office applications.
• Ability to meet contract and government requirements applicable to the position.
• U.S. citizenship is required.
• Active U.S. Government Secret security clearance or eligibility to obtain and maintain a Secret security clearance.

Preferred Qualifications

• Experience supporting USSOCOM, Special Operations Forces, POTFF, military family-readiness, or comparable Department of Defense programs.
• Knowledge of Department of Defense quality-of-life, resilience, behavioral health, family-support, and crisis-response resources.
• Experience developing peer-support networks or training peer counselors.
• Experience advising leaders on program policy, process improvement, performance measures, and resource optimization.
• Demonstrated ability to engage diverse stakeholders across geographically dispersed organizations.

Home Office Requirements

• Internet speed of 25mbps or higher required / 50 Mbps for shared internet connectivity.
• Minimum 5mbps upload speed.
• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router.
• Private and secure work area and adequate power source.
• Must currently and permanently reside in the Continental US.
• Must have a smartphone which will be required to log into Maximus systems.

Benefits

• Flexible work arrangements to support work/life balance.
• Robust health and insurance benefits: Medical, Dental, Vision, Prescription plans, and a partially funded HSA.
• Life Insurance and additional insurance discounts.
• 401(k) Retirement Savings Plan with Company Match.
• Generous time off: PTO, paid holidays, extended sick leave, and Short- and Long-Term Disability coverage.
• Wellness resources supporting physical, emotional, and financial well-being through the Employee Assistance Program (EAP).
• Employee recognition programs that celebrate achievements and contributions.
• Tuition Reimbursement and professional development opportunities.
• Exclusive employee discounts, special offers, and perks.
• Wellness programs and tools designed to support overall health.
• Career development opportunities: Training programs, workshops, conferences, and ongoing learning.
• Licensure & Certification Support: Maximus covers costs associated with renewing required licenses and certifications.

Pay

Annual salary range: $59,100.00 - $124,100.00. Compensation is based on various factors including job location, education, training, experience, expected quality and quantity of work, required travel, and internal value analysis.