Community & Events Coordinator (Remote)

About the role

Percona's Community Team is growing, and we're looking for a versatile, people-first community builder to help us grow and support the global Percona open source community. This role sits at the intersection of online community management, internal program delivery, and in-person event representation. You'll be the connective tissue between our developer community, our forum and Slack, our internal community programs, and our presence at events around the world. This is a hands-on, varied role for someone who is equally comfortable moderating a Slack channel, writing a quick fix for our website, running a contributor program, and staffing a booth at a conference on the other side of the world.

Responsibilities

• Social Media
  • Create and manage social content that engages the developer and DBA community authentically.
  • Partner with our engineering experts to amplify community voices and content.
  • Build and maintain relationships with partner organizations and their communities for joint events and initiatives.
  • Create video and short-form content that brings the social engagement plan to life, using AI-assisted tools to work more efficiently without compromising quality.
• Online Community Engagement
  • Own day-to-day engagement on the Percona Forum and Community Slack: welcoming new members, answering or routing questions, and keeping discussions active and healthy.
  • Monitor community health and sentiment across channels, flagging issues and celebrating wins.
  • Build relationships with active contributors, MVPs, and long-time community members.
• Events & On-the-Ground Support
  • Travel to conferences, meetups, and partner events to represent Percona and staff the booth or table.
  • Provide regional support for community and partner events, from swag to schedules to on-site troubleshooting.
  • Act as the on-site point person, comfortable making real-time calls when things don't go to plan.
• Internal Programs
  • Help run and continuously improve internal community programs (e.g. ambassador/advocate programs, contributor recognition, onboarding for new community members).
  • Coordinate internally with Marketing, Product, and Engineering to keep programs aligned with company priorities.
  • Track program metrics and report on community growth and engagement.
• Website & Technical Maintenance
  • Perform light-to-moderate coding and maintenance on Percona's community website (content updates, bug fixes, small feature work).

Requirements

• Experience running or actively contributing to an online community (forum, Slack, Discord, or similar), ideally in an open source, developer, or technical context.
• Comfortable with basic-to-intermediate coding (e.g. HTML/CSS/JS or similar) for website maintenance; you don't need to be a senior engineer, but you should be able to make changes without hand-holding.
• Experience planning or supporting in-person events, with the willingness and ability to travel regularly.
• Social media savvy, with an understanding of what resonates with developer and technical audiences.
• Excellent written and verbal communication skills; comfortable being the public face of the team both online and in person.
• Self-directed and organized; able to juggle community moderation, program work, event logistics, and small dev tasks in the same week.
• Genuine enthusiasm for open source and developer communities.
• Video editing/creating experience.

Skills that will make you stand out

• Familiarity with database technologies (MySQL, PostgreSQL, MongoDB) or open source infrastructure communities.
• Experience with community platforms such as Discourse, Slack admin tooling, or similar.
• Prior experience with ambassador, advocate, or contributor recognition programs.
• Familiarity with social media platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube, Reddit) and how content performs across each.
• Experience with Buffer, Sprout Social or comparable scheduling and listening tools.
• Comfortable on camera and able to create authentic, engaging short-form video content.

Schedule

Remote, with flexibility across time zones to support a global community. This role requires regular travel to conferences and partner events (approximately 25–30% of the year).

Benefits

• Flexible work hours and various paid time off programs.
• Equipment for your remote office and funds for career development (external training, certifications, conferences).
• Ongoing connectivity allowances and the opportunity to participate in our equity incentive plan.
• Support for a healthy work/life balance including The Percona Adventure Team, Work-from-Anywhere, FlowDays, and FryDays.
• Social responsibility programs such as PAVE volunteering and Women Transforming Technology.