Community President

About the role

The Community President is responsible for branch sales activities and results. The Community President coordinates and manages retail employees, branch operations and activities. In addition, they maintain a leadership role within the bank, branch, and community.

Responsibilities

• Works with Regional Manager to create, monitor and maintain action plans to achieve branch goals which support WaterStone Bank's strategic objectives, budgetary controls, and profitability.
• Maintain a strong, visible, and positive presence in the community through involvement in community events/organizations and engaging in small business activities to promote the bank's products and services to prospective business customers.
• Works with Regional Manager to maintain adequate staff, ensure proper handling of employee situations.
• Conducts interviews, hires, monitors employee progression, disciplines, or terminates employees when necessary.
• Recommends promotions, salary adjustments and rewards.
• Motivates, coaches, and develops retail staff through education, technical and sales training, constructive feedback, and performance management ensuring staff provides prompt, efficient, and accurate service according to WSB's service expectations.
• Submits referrals to other appropriate lines of business including, Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services.
• Maintains knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail accounts.
• Plans, coordinates, and manages branch's administrative and operational processes and workflow procedures.
• Identifies and recommends reasonable changes to policies, procedures, and products.
• Other duties as assigned.

Requirements

Experience Required: 3 - 5 years sales and supervisory experience; 3 - 5 years business development experience. Preferred: 5 years sales and supervisory experience and/or business development experience.

Direct Reports: 3 - 7; Indirect Reports:

Certifications, Licenses, Registration Required: Banker Certification completion upon promotion or within 18 months of hire or promotion date.

Qualifications

Education Required: High School Diploma or general education degree (GED). Preferred: Associate's or Bachelor's Degree in business or equivalent combination of education and experience or related field.

Schedule

Must be flexible in work schedule and have the ability to travel between office locations if warranted; must provide proof of insurance. A valid driver's license is required; driving record must be in accordance with WaterStone Bank's Vehicle Safety Policy.