Community - Practice Manager

About the role

The Practice Manager at Henderson drives growth by cultivating strong client relationships, expanding account opportunities, and maintaining a robust sales pipeline. This role leads client engagement, identifies new business prospects, and ensures successful solution delivery that supports long-term partnerships.

Responsibilities

• Maintain efficient practice operations that support strong client delivery and revenue growth.
• Maintain workload, resource allocation, and project timelines to ensure commitments are met.
• Implement and refine processes that improve consistency, quality, and responsiveness across engagements.
• Partner with sector leadership to align operational priorities with business development goals.
• Track key performance indicators (KPIs) related to pipeline health, client activity, and project execution.
• Manage client relationships, especially within their geographical region or market segment, as requested by Practice Director.
• Manage client engagements or projects from initiation through delivery.
• Serve as Project Manager for critical clients and projects within the practice, as needed.

Requirements

• Bachelor’s degree in any engineering, construction management, science, technology, marketing, or business preferred.
• Eight (8) or greater years of relevant experience, with a minimum of two (2) years personnel or project management experience.
• Demonstrated success building and managing a sales pipeline, qualifying leads, and supporting pursuit strategies.
• Experience managing client engagements or projects from initiation through delivery.
• Background working in a consulting, professional services, or matrixed environment strongly preferred.
• Experience collaborating with cross-functional teams to deliver client solutions and drive revenue growth.
• Excellent motivation, team leading, and the ability to achieve goals and objectives.
• Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards.

Qualifications

• Core Competencies: Communication, Integrity, Quality Orientation, Teamwork/Inclusion, Continuous Learning, Functional/Technical Expertise, Leadership, Focus On Client Experience, Develops The Strengths Of Others, Drives Accountability, Quality, and Innovation.

Skills

• Leverages area of expertise to contribute to team and company goals.
• Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives.
• Maintains knowledge, skills, and abilities relevant to success throughout job functions.

Benefits

Industry-leading 401K match and profit sharing, Employee Stock Ownership Plan, Paid Training for Professional Development, Performance Bonuses, Comprehensive and Extensive Insurance, Paid Term Life and Disability, Health Savings Account & Flexible Spending Accounts, Paid Time Off and Sick Time off, Financial Wellness & Coaching Program.

Pay

Individual salaries may be higher or lower than the stated range depending on factors unrelated to the applicant’s race, color, religion, gender, sexual orientation, gender identity, national origin, ethnicity, age, or disability. Salary can vary from this range based on geographic cost of labor statistical differentials.

Schedule

This role may be a part-time or full-time role based on the needs of the practice.