Community Outreach Specialist, Senior

About the role

Are you passionate about building community connections and creating opportunities for meaningful engagement? The City of Plano is looking for a Senior Community Outreach Specialist to help us strengthen relationships between the city and those we serve. Join our award-winning Communications and Community Outreach team, where creativity, collaboration and adaptability drive our mission to inform, connect and engage. This is a fast-paced, hands-on role with room to innovate and lead outreach efforts that make a real difference in our diverse and vibrant community.

Responsibilities

• Develop and lead outreach initiatives that ensure residents feel seen, heard and included.
• Work across departments to support citywide programs, events and services.
• Help shape how we share stories, gather input and build trust.
• Lead outreach efforts and represent the City at community events.
• Build relationships with civic, business and non-profit organizations.
• Develop engagement strategies that align with City goals and reflect best practices in public outreach.
• Manage multiple outreach projects, campaigns and community events with attention to detail and impact.
• Use digital tools, including social media and online engagement platforms, to connect with the community.

Qualifications

This role is a great opportunity for a communications professional or MPA with at least 3 years of experience in community engagement, public outreach or similar fields. You will work closely with the department director and have responsibility for key external-facing initiatives.

Skills

• Empathetic and clear communication.
• Ability to work with empathy and communicate with clarity.
• Experience using digital tools, social media and online engagement platforms.

Benefits

• Comprehensive medical, dental, and vision plans
• Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
• Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
• Up to three weeks of paid vacation
• Up to three weeks of paid sick leave per year
• Nine paid holidays
• Tuition Assistance
• Free Library Card
• Half-price recreation center membership

Pay

Minimum 30.645588, Lower Third 35.753186 Hourly Salary Range.

The target annual rate for the Community Outreach Specialist, Senior is between $63,742 - $79,678; depending on qualifications.

Schedule

Full-Time position with occasional evening and weekend hours required to support the level of service.