Community Outreach Coordinator
Location: Pittsburgh, PA with extensive local travel (mileage reimbursed). Schedule: Monday-Friday 7:30 am-4:00 pm.
About the role
This position is responsible for educating the public, community partners in care, and referral sources about the Community LIFE program, organizing community outreach and promotional activities, and guiding interested elders into the intake process. As part of a team led by the Marketing Manager, identifies and cultivates new relationship opportunities that will support the organization’s goals for enrollment growth and evaluates results. Serves as the primary sales representative to social workers, case managers, discharge planners, service coordinators and other primary referral sources. This position involves local travel up to 50% of the time (mileage reimbursed).
Responsibilities
- Educate the public, community partners, and referral sources about the Community LIFE program.
- Organize community outreach and promotional activities.
- Guide interested elders into the intake process.
- Identify and cultivate new relationship opportunities to support enrollment growth.
- Evaluate results of outreach and promotional efforts.
- Serve as the primary sales representative to social workers, case managers, discharge planners, service coordinators, and other referral sources.
Requirements
- Bachelor’s degree preferred in Business, Communications, Marketing, or a health-related field.
- Evidence of achieving sales goals within the market and/or demonstrated track record of consistently exceeding corporate goals.
- Knowledge of physician, hospital, skilled nursing facility, case management, and discharge planning service needs.
- Valid Pennsylvania Driver’s License.
Skills & Abilities
- Superior verbal presentation and interpersonal skills.
- Demonstrable organizational skills.
- Clean, professional image, behavior, and demeanor at all times.
- Ability to work effectively within a culturally, socioeconomically, and educationally diverse population.
- Empathy and compassion for the aging population and their needs.
- Ability to form positive interpersonal relations with a wide range of staff and external contacts.
- Goal-driven with a competitive edge.
- Ability to multitask, be organized, and manage time appropriately.
- Ability to thrive in a fast-paced, changing environment.
- Computer literacy including Microsoft Word, Excel, and Outlook.
- Proactive and forward-thinking.
- Able to work with minimal direction and still meet deadlines.
- Ability to promote the program in a positive, patient approach that builds trust in the Community LIFE brand.
About us
Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence, and quality of life. Our program brings the region’s experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent and in their homes. Our wide range of services are designed to meet the varied needs of seniors and include medical care, social services, meals, activities, transportation, and much more.
Benefits
- Medical, Dental, and Vision insurance.
- Life insurance.
- Long Term Disability insurance.
- Minimum of 4 weeks Paid Vacation.
- Paid Holidays.
- Company contribution to a 403(b) retirement plan.
- Tuition Reimbursement.
- Mileage Reimbursement.
- Employee Appreciation events.