Community Outreach Coordinator

The National Resource Center for Youth Services (NRCYS) at the University of Oklahoma seeks a Community Outreach Coordinator to support the Oklahoma Successful Adulthood (OKSA) program. This position assists eligible current and former foster youth in transitioning into adulthood through various services, including individualized assistance and connection to statewide resources and services.

Duties And Responsibilities

• Answer the statewide toll-free Helpline during office hours and provide excellent customer service to youth, young adults, and their supportive adults in a trauma-informed manner, connecting them with available resources and supports to assist them in successfully transitioning out of foster care.
• Create and maintain procedural documents, and develop best-practice tools and resources to support accurate and efficient service documentation.
• Determine the eligibility of youth who request services, submit referrals to community partners, and maintain accurate records of all services.
• Maintain current knowledge and skills of legislation, best practices, and trends in child, youth, and family services.
• Identify, facilitate, and participate in internal and external collaborations on current trends, best practices, and program development.
• Provide consultation to adult partners on how to complete OKSA-related tasks, provide trauma-informed services, and encourage positive youth development.
• Connect with community resource providers, including housing authorities, to collaborate on increasing housing pathways, develop referral processes, and strengthen existing relationships.
• Utilize data to guide work-related decisions, including incorporating youth voice in all aspects of the work.
• Uphold, safeguard, and engage in activities to support the University's mission, NRCYS' vision, mission, values, and core principles.

Required Education and Experience

• Bachelor's Degree.
• 12 months experience in community outreach activities or health education.
• Equivalency / Substitution: Will accept 48 months of experience in lieu of the Bachelor's Degree for a total of 60 months experience.

Department Preferences

• Bachelor's degree or master's degree in social work, human services, or a closely related field.
• 24 months of experience in supporting youth in a successful transition to adulthood, youth work, youth development, and leadership activities, or trauma-responsive service provision.
• Collaborating with public and private child welfare and/or child and youth-serving organizations.
• Knowledge regarding environmental and relational permanency.
• National child welfare federal legislation, practices, policies, and initiatives.
• Data collection and management.
• Community housing partnerships.
• Demonstrable youth/adult engagement skills.
• Possess a proactive mindset with the ability to think critically, problem-solve, and exercise professional judgment.
• Able to provide high-quality services while managing multiple projects under strict deadlines and minimal supervision.
• Strong project management skills with the ability to prioritize and handle multiple tasks/deadlines while working efficiently.
• Strong written and oral communication skills.
• Comfortable with public speaking and serving as a meeting facilitator.

Hiring Contingent Upon a Background Check