Community Outreach Assistant, Pediatrics Health Services Research
About the role
The Department of Pediatrics employs nearly 1,000 faculty and staff who work alongside employees of Riley Hospital for Children and students of Indiana University (IU) School of Medicine (IUSM) to make Riley Children's Health Indiana's largest and most skilled pediatric system. At IUSM, our mission and core values define who we are, how we act, and what we aspire to accomplish. The Division of Pediatrics Children's Health Services is seeking a Community Outreach Assistant. This position will support a service project aimed at helping mothers and babies affected by human immunodeficiency virus (HIV) with engagement in maternal-child HIV services in Marion County and the Transitional Grant Area (Boone, Brown, Hamilton, Hancock, Hendricks, Johnson, Morgan, Putnam, and Shelby Counties).
Then Responsibilities: combine Department-Specific and General. We'll haveResponsibilities
- Assists with recruitment and enrollment of pregnant and postpartum women living with HIV and their infants in Marion County and the Transitional Grant Area.
- Meets with mothers and infants affected by HIV who are newly engaging or re-engaging in maternal-child HIV services to assess needs, provide peer support, and develop client-centered care plans.
- Orients clients to adult and pediatric clinics, health care providers, and community resources, including but not limited to the Ryan White HIV services Program, housing, food, employment, mental health, substance use, and legal services.
- Supports treatment retention by helping coordinate appointments and transportation, providing reminders, and re-engaging clients who miss appointments or are lost to follow-up.
- Provides coaching and education to support HIV care and treatment adherence and infant care, including medication, nutrition, and laboratory monitoring.
- Maintains accurate documentation of participant contacts, referrals, follow-up, and services in accordance with program and confidentiality requirements.
- Coordinates and supports the delivery of community outreach programs, educational activities, workshops, and engagement initiatives, ensuring effective execution of established program plans and objectives.
- Serves as an experienced resource for outreach operations, providing guidance and assistance regarding procedures, processes, participant services, and program requirements.
- Develops, prepares, and distributes outreach communications, educational materials, participant information, and program resources for community audiences and stakeholders.
- Coordinates complex program logistics, including scheduling, registrations, facility arrangements, communications, material preparation, and participant support activities.
- Establishes and maintains productive relationships with community participants, organizations, and university partners to facilitate outreach activities and support positive engagement experiences.
- Monitors outreach activities and participant engagement, identifies operational issues or service concerns, and implements appropriate solutions within established guidelines and procedures.
- Compiles, tracks, and maintains outreach records, participation data, surveys, and program information; prepares reports and summaries to support program assessment and operational decision-making.
Requirements
Education: High school diploma or equivalent (such as HSED or GED).
Work experience: 4 years of related work experience. Combinations of related education and experience may be considered; education beyond the minimum required may be substituted for work experience and vice versa.
Skills: list.Skills
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Highly thorough and dependable
- Possesses a high degree of initiative
- Ability to build strong customer relationships
- Ability to effectively communicate and to operate a computer and other standard office productivity equipment
Benefits
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Pay
$48,000.00 - $53,000.00 annually, determined by education, experience, knowledge, skills, and abilities, as required by the role, as well as internal equity and alignment with market data.
We should not include Schedule. We must ensure no extra sections like About the role duplicated. Also we should not include any boilerplate like "This position is not eligible for visa sponsorship." That's substantive? It's a condition; maybe we should keep? It's not in the required headings but could be placed in About the role or Requirements as a note. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that detail somewhere. Where to put? Could add a paragraph under About the role or Requirements. It's not a heading; we can add aafter About the role: "This position is not eligible for visa sponsorship." Also location: Indianapolis, Indiana. Could add after About the role. Also note: "The person in this role must be able to perform the essential functions with or without an accommodation." That's also substantive. Could add under Requirements or About the role. Also "This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment." Already covered in skills but it's also a requirement; we can keep in skills. Also "The position involves sedentary work as well as periods of time moving around an office environment and the campus." That's substantive; maybe add under Requirements or About the role. Also "Work experience beyond the minimum required may be substituted for education." Already in Requirements. Also "Education beyond the minimum required may be substituted for work experience." Already. Also "Combinations of related education and experience may be considered." Already. Also "The position involves sedentary work as well as periods of time moving around an office environment and the campus." We'll add a paragraph under Requirements. Also "The person in this role must be able to perform the essential functions with or without an accommodation." Add under Requirements. Also "This position is not eligible for visa sponsorship." Add under Requirements maybe. Also location: Indianapolis, Indiana. Add under About the role. Also "For full-time staff employees, Indiana University offers a wide array of benefits including:" we already captured benefits list; we can keep that introductory sentence maybe as a p before benefits list. But we should not add filler; it's substantive but we can keep as a p. We must not include application instructions, EEO, etc. Let's incorporate. We'll restructure:
About the role
The Department of Pediatrics employs nearly 1,000 faculty and staff who work alongside employees of Riley Hospital for Children and students of Indiana University (IU) School of Medicine (IUSM) to make Riley Children's Health Indiana's largest and most skilled pediatric system. At IUSM, our mission and core values define who we are, how we act, and what we aspire to accomplish. The Division of Pediatrics Children's Health Services is seeking a Community Outreach Assistant. This position will support a service project aimed at helping mothers and babies affected by human immunodeficiency virus (HIV) with engagement in maternal-child HIV services in Marion County and the Transitional Grant Area (Boone, Brown, Hamilton, Hancock, Hendricks, Johnson, Morgan, Putnam, and Shelby Counties). The position is based in Indianapolis, Indiana.
Then Responsibilities as above. Then Requirements:Requirements
Education: High school diploma or equivalent (such as HSED or GED).
Work experience: 4 years of related work experience. Combinations of related education and experience may be considered; education beyond the minimum required may be substituted for work experience and vice versa.
The position involves sedentary work as well as periods of time moving around an office environment and the campus.
The person in this role must be able to perform the essential functions with or without an accommodation.
This position is not eligible for visa sponsorship.
Skills as above. Benefits: we could add a brief intro p: "For full-time staff employees, Indiana University offers a wide array of benefits including:" then ul. Pay as above. We must not include Schedule. Check for any leftover boilerplate: we removed EEO, scam warning, application instructions, job framework link, close date, career level, FLSA, job function, job family, etc. Also removed "Click here to learn more about Indiana University's Job Framework." Also removed "This posting is scheduled to close..." etc. Also removed "If you wish to include a cover letter..." etc. Also removed "Indiana University is an equal opportunity employer..." etc. Also removed "The Annual Security and Fire Safety Report..." etc. Also removed "Request Support Telephone: 812-856-1234". Also removed "For full-time staff employees, Indiana University offers a wide