Community Office Assistant Manager (Flex Team)

About the role

The Community Office Assistant Manager is responsible for working as an active leader within the Community Office sales/service team. This role plays a key role in independently interacting with customers with the goal of delivering a solution to each unique customer situation. The Assistant Manager is asked to achieve personal sales/acquisition goals while also assisting the Community Office Manager with motivating, coaching, and mentoring branch personnel towards their own individual goal attainment.

Responsibilities

• Work closely with the Community Office Manager in establishing growth, sales, and profit objectives for the office.
• Provide input and coaching on these objectives to help ensure branch staff is trained to meet customer service needs as well as sales objectives.
• Ensure that all sales and customer service reporting information is provided on a timely basis.
• Make sales and customer service calls on present and prospective clients within the market area at required volumes.
• Develop and communicate quarterly sales plans for the branch that outline action steps to maximize acquisition, growth, and retention of customers based in their defined market area.
• Actively participate in the community in a manner that reflects favorably on the Bank.
• Acquire and develop knowledge of the laws, regulations, and practices that impact the banking industry.

Requirements

• B.S. or B.A. degree in a related field.
• Minimum of three (3) years' experience in related banking and/or sales management positions.
• Specialized banking education and training.
• Highly developed written and verbal communication skills.
• Demonstrated management and supervisory skills.

Benefits

• Medical, dental, vision, FSA, HSA options for both part-time and full-time employees (medical coverage also offered for domestic partners).
• Paid holidays, vacation, and sick time.
• Retirement benefits including a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
• Training & development opportunities.
• Tuition assistance.
• Community-focused volunteer opportunities.
• Award-winning wellness program that promotes a solid work/life balance.
• Banking perks and discount programs.

Pay

Compensation range: $28.50/hour. The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

Canandaigua National Bank & Trust is an Equal Opportunity Employer. We encourage diversity in the workplace and welcome the unique contributions of all individuals.