Full Time Assistant Manager -Friendly Center

Responsibilities

• Aid the Chief Workshop Manager in assigning daily tasks to associates and overseeing their work.
• Support hiring and promotion decisions, offering feedback and making recommendations.
• Lead and motivate the team during shifts, enforcing policies and standards.
• Identify and report any policy violations to the Chief Workshop Manager or District Manager.
• Implement corrective actions for team members who violate policies.
• Drive sales as the Floor Leader, coaching Bear Builders and fostering a Guest experience.
• Create and maintain merchandising displays that align with brand standards.
• Exercise common sense and independent judgment to resolve issues and improve efficiency.
• Manage inventory processes, including receiving, stocking, and conducting counts.
• Build and develop a high-performing team that consistently delivers an exceptional Guest experience.

Requirements

• Two years of store management experience in a customer-centric business, preferably in specialty retail.
• A high school diploma with a basic understanding of store technology solutions.

Preferred Qualifications

• Two to four years of store management experience in a customer-centric business, preferably in specialty retail.
• An associate’s or higher degree in business, management, or a related field.

Behavioral Traits for Success

• Thrives in a high-engagement Guest experience environment.
• Balances creativity and fun with accountability and dependability.
• Connects with and inspires others to drive results.
• Exercises common sense and sound judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Unites teams to deliver strong results.
• Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure.
• Lets a confident extraverted style that can enliven, engage, and positively impact individuals and groups.
• Maintains a positive outlook despite challenging circumstances.

Working Environment

• Ability to work a typical retail schedule, including days, evenings, weekends, and holidays.
• Indoor/outdoor mall, strip center, and other retail location work environments.
• Lift up to 25 pounds.

Performance Measurement

• Achieve annual store objectives and corporate goals, including decision-making, independent judgment, and execution.
• Meet financial objectives consistently.
• Create an Experience First culture for both Guests and associates.
• Show effectiveness in talent management, including supervising, directing, and developing associates.
• Execute operational standards consistently.
• Foster team collaboration, communication, and performance.
• Receive stakeholder feedback.