Community Mentor

About the Role

This role involves regular travel within the local community (Wirral) to support learners in a variety of settings, including community venues and family homes where appropriate. A full UK driving licence and access to a vehicle are therefore essential. Community Mentors receive regular supervision, safeguarding support and ongoing professional development, with opportunities to contribute to the continued growth and development of Progress Community. We are committed to investing in our people and creating clear pathways for career progression.

What We're Looking For

• Qualifications: GCSE English and Mathematics (Grade C/4 or above) or equivalent
• Experience: Experience working within education, alternative provision, safeguarding or attendance environments. Strong administrative and data management experience. Experience using digital systems and reporting platforms.
• Problem-Solving: Aptitude for solving problems and making effective decisions.
• Communication: To be able to communicate clearly, both orally and in writing, with a diverse range of audiences including children, parents and carers, and colleagues.
• Promotion of Values: Commitment to promoting equality, diversity, safeguarding, wellbeing, and British values.
• Time Management: Effective time management for planning, delivery, and assessment.

About Progress Community

At Progress Community, we're redefining alternative provision through a personalised, relationship-led approach that removes barriers to learning and empowers young people to achieve positive futures. As a Community Mentor, you'll play a vital role in supporting learners both in the community and online, helping them re-engage with education, develop confidence and independence, and realise their full potential.

This is more than a mentoring role. You'll build trusted relationships, work closely with families and professionals, support learners through personalised pathways, and contribute to meaningful outcomes that extend far beyond the classroom. From safeguarding and attendance to destination planning and personal development, you'll have the opportunity to make a lasting difference in the lives of young people every single day.

Benefits

• Professional Development: Support for professional qualifications, in-house training, including paid qualifications. Last year we invested approx. £3.5k per colleague.
• Financial Security: Death in Service Insurance providing four times your salary.
• Family-Friendly Policies: Enhanced Maternity/Paternity Leave.
• Health and Wellbeing Cashback: Access to Medicash for you and your dependants, covering the costs of eye tests, optical, dental, prescriptions, and holistic treatments up to £900 annually.
• Recognition Awards: Monthly, Quarterly, and Annual Recognition Awards.
• Referral Bonus: £500 for referring top talent.
• Exclusive Discounts: MiRewards benefits platform, offering loads of discounts and rewards
• Weekly drop ins with Senior Leaders: Connect, clarify and communicate with weekly drop-ins with our Managing Director and organisation SLT
• Group Connection: Annual Group conference and a comprehensive benefits review.
• Access to discounted gym memberships
• Free wellbeing app with fitness, yoga and mindfulness resources
• Dedicated counselling support
• Generous holidays
• Additional leave for foster carers
• Flexibility wherever possible