Community Marketing Trainer

About the role

The Marketing Trainer is responsible for delivering marketing training programs in Nashville, partnering with marketing and sales leadership teams to meet budgeted goals, and serving as an SME for the Journey system.

Responsibilities

• Conducts new employee marketing training through the first 90 days of production and initiative-driven programs, focusing on product knowledge, marketing strategies, customer service, quality, compliance, and productivity.
• Partners with site marketing leadership and recruiting to assess new hire onboarding and performance, ensuring new hires achieve expected performance levels within 90 days.
• Serves as an active marketing partner, working shifts at marketing locations to support operations and inspect processes and presentation quality.
• Ensures marketing processes and tools are consistent with sales processes, driving a unified experience from marketing to the sales floor.
• Assists with recruiting talent and building a pipeline for future needs.

Qualifications

• CMP marketing experience
• Marketing management experience desired
• Journey
• Driving for Results
• Innovation

Essential Job Functions

• Conducts New Employee Marketing training through the first 90 days of production and initiative-driven programs.
• Partner with site marketing leadership and recruiting to assess new hire onboarding and performance, ensuring new hires achieve expected performance levels within 90 days.
• Serves as an active marketing partner, working shifts at each location to support operations and inspect processes and presentation quality.
• Ensures marketing processes and tools are consistent with sales processes, driving a unified experience from marketing to the sales floor.
• Assists with recruiting talent and building a strong pipeline for future needs.

Competencies

• Driving for Results
• Innovation

Minimum Requirements and Qualifications

• High School diploma or equivalent, college preferred
• Strong working knowledge of all Wyndham Vacation Clubs, CW, WbW, Shell marketing programs, processes, and procedures
• Ability to deliver training to diverse groups of staff
• Knowledge of adult learning principles, and ability to instruct classroom modules
• Effective writing and listening skills
• Interpersonal skills to address multiple demands and adjust style and approach to suit situations
• Timely and sound decision-making, understanding the impact and implications and providing feedback on outcomes
• Drive results, mentoring, motivating and guiding others toward both individual and organization goals