Community Marketing Agent

About the role

The Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure Co. In this sales‑based role, the agent engages in face‑to‑face conversations with prospective customers, shares information about the vacation club experience, and invites and incentivizes guests to attend award‑winning vacation ownership presentations.

Responsibilities

• Serve as a positive and professional brand ambassador for Travel + Leisure Co.
• Greet, present, and incentivize prospective customers to attend a sales‑preview tour.
• Screen and qualify potential customers based on company guidelines.
• Make sales‑tour reservations and collect required deposits.
• Attend all scheduled training sessions and department meetings.
• Stay current on marketing information, materials, and industry trends.
• Set and review performance goals weekly, monthly, and annually.

Requirements

• High School Diploma or equivalent (required).
• Sales and/or marketing experience is preferred, but not required.
• Must maintain production standards.
• 1 to 3 years of sales and/or marketing experience is preferred; equivalent experience may be accepted in lieu of the education requirement.
• No travel required outside of the home site’s area.

Skills

• Clear and concise written and verbal communication skills.
• Ability to work effectively in a team environment within a shared space.
• Proficient in Microsoft Excel, Microsoft Word, general computer skills, and smart devices.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Life and accident coverage.
• Disability insurance.
• Wish day – paid time to volunteer at an approved organization of your choice.
• 401(k) with employer match (subject to eligibility requirements).
• Legal and identity theft protection plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.
• Paid time off including 12 vacation days and 6 holidays per year, prorated based on hire date.
• Sick leave in accordance with applicable laws and/or ordinances.

Compensation

The hourly rate for this role is $21.30 plus commissions and bonuses.