Community Manager | Woodland Ridge Campus

About the Role

Horizon Management Services is seeking an experienced and people-focused Community Manager to oversee our Woodland Ridge Campus, including Layton Preserve. This leadership role is responsible for the overall operations, resident experience, financial performance, compliance, maintenance oversight, and team development across the campus.

Responsibilities

• Direct Property Operations (High Grove, 61 units): Serve as the hands-on Property Manager for High Grove, overseeing leasing and occupancy, resident relations, rent collection, work orders, inspections, vendor coordination, budget performance, regulatory compliance, and the daily upkeep and safety of the property.
• Leadership & Team Management: Set clear priorities, hold staff accountable, communicate candidly and respectfully, and deliver results through others. Recruit, coach, and develop team members through honest feedback, visible growth opportunities, and strong partnership with Human Resources.
• Property & Operations Management: Oversee daily multi-property operations, inspections, maintenance, capital projects, vendors, service requests, and resident concerns. Collaborate across teams, address root causes of issues, and implement lasting improvements to maintain safe, attractive, and welcoming communities.
• Resident Experience: Respond promptly to resident concerns, lead engagement and community programming, and support leasing, move-ins, renewals, and retention.
• Financial Management: Develop and manage budgets, monitor occupancy, collections, expenses, and property results, approve expenditures, communicate risks and variances, and implement solutions to improve efficiency and asset value.
• Compliance & Risk Management: Maintain disciplined records, inspections, and follow-through, ensuring compliance with company policies, Fair Housing, affordable housing requirements, and safety standards. Identify and address hazards and quality concerns proactively.
• Vendor & Community Relations: Build strong relationships with contractors, service providers, and community partners. Solicit bids, manage contracts, monitor vendor performance, and represent the communities professionally.

Qualifications

• 5+ years of relevant property management and leadership experience, including team supervision, budgeting, vendor and facility oversight.
• Strong operational, organizational, communication, customer service, and problem-solving skills.
• Affordable housing or LIHTC (Section 42) knowledge preferred.
• Valid driver’s license, reliable transportation, and auto insurance required.

Skills & Attributes

• Demonstrate Horizon’s core competencies: Ownership, Communication, Collaboration, and Continuous Improvement.
• Model Results Orientation, Candor & Transparency, Talent Retention & Development, and Problem-Solving.
• Balance competing priorities, work independently, collaborate across teams, and uphold safety, quality, and service standards.

Why Join Horizon?

At Horizon, we believe exceptional communities start with exceptional people. This role offers the opportunity to lead a premier senior living campus, develop talented teams, and make a meaningful impact on the lives of residents every day. If you're an experienced leader who thrives in a dynamic environment and enjoys balancing people, operations, and property management, we'd love to hear from you.

Pay

$60,000 - $65,000 Yearly Salary