Community Manager - Winsted at White Rock - Dallas, TX

Valiant Residential is a next-generation property management leader with over 37 years of experience, uniquely attuned to the needs of property owners and residents. We foster prosperous partnerships and long-term success through collaboration, integrity, and strategic thinking.

Why Work at Valiant?

• Consistently ranked as a "Top Place to Work"
• Competitive total compensation and time off
• Comprehensive benefits, including free health insurance options and 401(k) matching
• Career development opportunities and a collaborative culture
• Commitment to innovation and empowering employees to thrive

Responsibilities

• Screen, hire, orient, and train new personnel using successful techniques and company directives
• Provide support to staff to encourage teamwork and lead by example
• Handle all administrative processes involving personnel (performance evaluations, salary reviews, time sheets, change of status forms, etc.)
• Determine transitions and promotions for on-site personnel
• File reports regarding any work-related injuries
• Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-ins/move-outs, accounts payable, etc.)
• Prepare annual budgets and income projections
• Ensure timely collection, posting, and deposit of rents and late fees/check charges
• Review, code, and approve invoices for payments and make daily bank deposits
• Ensure the property is rented to fullest capacity using marketing strategies
• Oversee Assistant Community Manager and Leasing Agent associates’ use of policies and procedures
• Ensure leasing practices conform to federal, state, and local law
• Obtain credit and criminal reports for all prospective residents and verify income and prior rental history
• Prepare, process, and sign all leases and related forms
• Collect rents and late charges, handle delinquent accounts, and pursue lease renewals
• Supervise leasing employees and ensure good closing techniques
• Handle evictions and landlord liens
• Maintain all resident files (move-in sheets, move-out notices, security dispositions, warnings)
• Ensure residents are provided with a clean, safe, and well-maintained community
• Handle maintenance requests promptly and notify residents of any delays
• Maintain common areas and ensure availability of make-ready vacant units
• Oversee risk management and emergency procedures
• Inspect the property and improvements, recording deficiencies and taking necessary action within budget limits
• Maintain key control coding for all units and areas
• Handle emergencies and report accidents to Regional Community Supervisor
• Be available 24/7 unless Regional Property Supervisor has been notified
• Monitor parking lot for unauthorized vehicles
• Review weekly reports for accuracy and completeness
• Supervise outside contractors working on the property
• Prepare the property for code inspections, mortgage inspections, and other inspections as directed
• Report any violations of company policy by employees to the Regional Community Supervisor
• Develop and enforce community policies and rules

Requirements

• Minimum of 3+ years of property management experience
• Strong verbal and written communication skills in English; bilingual in Spanish is a plus
• Ability to apply logical thinking to define problems, collect data, and draw valid conclusions
• Fair Housing certification required before interaction with prospects or residents
• Competence in personal computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and community software applications
• Knowledge of OSHA laws and regulations
• Ability to work evenings and weekends
• Professional appearance and compliance with Employee Handbook expectations
• Must pass a drug test
• College degree preferred
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Benefits

• Free health insurance options
• 401(k) matching