Jobs · Marketing · Ohio

Community Manager - University Station (Student Living)

Greystar · Norwood, OH · 1 mo ago
Marketing$78k–$85k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Greystar" but that's company description, not role. The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. We have content: Job Description Summary and Job Description (responsibilities). Also BASIC KNOWLEDGE & QUALIFICATIONS (qualifications). SPECIALIZED SKILLS (skills). TRAVEL / PHYSICAL DEMANDS (maybe not needed as separate heading; could be part of Requirements? Not listed as standard heading; we could omit if not matching standard headings. The instruction: prefer a few substantive sections over many thin ones. We can combine travel/physical demands into Requirements or Qualifications? Probably better to include as part of Requirements (maybe under a

). But we have standard headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role? Could use the Job Description Summary as About the role. Responsibilities: the detailed list of duties. Requirements: maybe the BASIC KNOWLEDGE & QUALIFICATIONS? Actually that's qualifications. Requirements could be experience etc. But we have both qualifications and specialized skills. We could map: Qualifications = BASIC KNOWLEDGE & QUALIFICATIONS. Skills = SPECIALIZED SKILLS. Requirements could be minimal? Could combine experience etc. But we have "4-6 years minimum of relevant experience" inside qualifications. So maybe we put that under Requirements. However the instruction: Use headings only when posting has real, specific content for it. We have content for Responsibilities, Qualifications, Skills, Benefits, Pay. Also maybe Schedule? Not mentioned. So we omit Schedule. We need to preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, scam warning, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we need to extract: - About Greystar (company description) maybe not needed as a section; but could be part of About the role? The instruction says About the role heading for section headings (e.g. About the role...). The company description is not about the role but could be considered About the role? Probably we should include a short paragraph about the role using the Job Description Summary. The About Greystar description is company overview; not required but could be included as part of About the role? Might be considered filler but it's substantive about the company. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." It doesn't forbid including company description. However the headings list includes About the role, not About the company. So we could treat the company description as part of About the role? Might be okay. But we could also omit it if not directly about role. However we need to preserve ALL substantive information; removing company description would lose info. So we need to include it somewhere. Could put it in a

before sections, not as a heading. That's allowed: we can have prose

outside headings. The instruction: Use

for section headings,
  • for any list,

    for prose. So we can have a leading

    with company overview. Then we need sections: - About the role: maybe the Job Description Summary paragraph. - Responsibilities: the long list of duties (the Job Description paragraph after summary). That's a big block; we can turn into

    • items? The instruction: Use
      • for any list of duties/requirements/benefits. The responsibilities are a series of sentences separated by periods; we could split into list items. But we must preserve all detail; we can convert each sentence into a
      • . Ensure we don't lose any nuance. - Requirements: maybe we can include the experience requirement (4-6 years) and maybe travel/physical demands? But we have qualifications separate. Let's decide: Use Requirements for experience and maybe travel/physical demands? But we have Qualifications heading for education/knowledge. Skills heading for specialized skills. Benefits heading for benefits. Pay heading for salary range and additional compensation. Thus: About the role: Job Description Summary paragraph. Responsibilities: list each duty from Job Description. Requirements: maybe include "4-6 years minimum of relevant experience in residence life and/or property management." plus travel/physical demands? But travel/physical demands is not a requirement per se but could be included. However we have no separate heading for travel; we could put it under Requirements as a

        or

          . But we need to preserve all substantive info; we can include it as a

          under Requirements. Qualifications: BASIC KNOWLEDGE & QUALIFICATIONS content (degree, knowledge of equity/inclusion, problem solving, communication, detail-oriented, etc.) Skills: SPECIALIZED SKILLS content (proficiency in software, property management software, THD/PeopleSoft/MaxPanda, management supervisory skills, building partnerships.) Benefits: Robust Benefits Offered* bullet list. Pay: The salary range and additional compensation text. We must not include boilerplate like EEO, scam warning, etc. Also remove "For California Only:"? That's specific content about California; we should keep it as part of Responsibilities? It's a duty for California only. We should keep it but maybe as a note. It's substantive. We'll include it as a

        • under Responsibilities. Also remove "Greystar will consider for employment qualified applicants with arrest and conviction records." and EEO statement etc. Remove "Important Notice:" etc. Now craft HTML. We'll start with a

          for company overview. Then

          About the role

          Job Description Summary...

          Then

          Responsibilities

            with each duty as
          • . We need to split the Job Description paragraph into sensible items. Let's list them: - Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. - Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. - Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. - Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. - Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. - Establishes relationships with the appropriate housing and student affairs officials and others affiliated with the academic institution(s), by staying informed about policies that may impact the community and residents, developing policies and guidelines for residents, communicating regularly with university representatives, and ensuring the community’s compliance with pertinent regulations. - Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals. - Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. - Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. - Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. - Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. - Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed. - For California Only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized. That's all. Now Requirements: we need to include experience and maybe travel/physical demands. Let's extract: - 4-6 years minimum of relevant experience in residence life and/or property management. - Travel / Physical Demands: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Routine, local travel may be required between assigned areas and other facilities. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. We could put these as
              under Requirements. Qualifications: BASIC KNOWLEDGE & QUALIFICATIONS content: - M.Ed or Bachelor’s/Master’s degree in Business Management, Communications, or related field from an accredited college or university. - Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance). - Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns. - Compassionate and diplomatic with excellent written and verbal communication skills. - Detail-oriented and self-motivated with the ability to work independently, as a leader, and a collaborative member of a team. We could make a
                . Skills: SPECIALIZED SKILLS: - Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. - Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.). - Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda or their equivalents. - Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists. - Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners. Make
                  . Benefits: Robust Benefits Offered* list: - Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. - Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. - Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. - For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. - 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). - 401(k) with Company Match up to 6% of pay after 6 months of service. - Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). - Employee Assistance Program. - Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. - Charitable giving program and

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