Community Manager - The Penman

About the role

Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

Responsibilities

• Spearhead the overall operations of an Equity Residential apartment community, ensuring financial success, resident satisfaction, and team excellence.
• Hands-on management of daily activities, analysis of market dynamics, and driving improvements, overseeing sales, leasing, and maintenance initiatives.
• Recruit, train, and motivate a high-performing team, leading community staff with regular meetings, performance monitoring, and career development guidance.
• Analyze property operations, implement policies for seamless integration, and ensure operational excellence.
• Prepare and manage the community operating budget, oversee the processing and approval of all invoices and company purchases.
• Support marketing, pricing efforts, and monitor sales performance for goal achievement.
• Stay informed on community market conditions for strategic decision-making.
• Build connections with residents through community events and activities.

Requirements

• Residential or commercial property management, hospitality, or retail experience.
• Customer service and sales experience.
• High School diploma or equivalent.
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy and effective communication skills.
• Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Knowledge of federal and state apartment housing laws.
• Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.

Qualifications

• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Ability to use the computer effectively and read written communications.
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility.
• May be required to climb stairs depending on the property structure.

Skills

• Managerial Experience

Benefits

Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development

Pay

$74,459 - $91,005/year

Schedule

Flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.