Community Manager (Temporary)
CONAM Management Corporation · Santa Rosa, CA · 3 wk ago
On-siteSales$35–$37/hrFull-time
About the role
CONAM Management operates affordable and conventional housing across 10 states, managing over 60,000 units. The Community Manager will oversee lease‑up, operations, and management of the affordable Aviara Apartments in Santa Rosa, CA, ensuring resident satisfaction, maintenance, marketing, and financial performance. This is a full‑time, temporary position that is not benefit‑eligible.
Responsibilities
- Oversee daily operations of an affordable multi‑family apartment community, ensuring a safe, well‑maintained, and welcoming environment.
- Lead, mentor, and supervise on‑site staff, providing guidance on customer service, leasing, and resident relations.
- Manage the leasing process: market available units, conduct tours, process applications, execute leases.
- Ensure financial performance by creating/maintaining budgets, preparing monthly financial reports, monitoring expenditures.
- Conduct regular interior and exterior inspections for maintenance and regulatory compliance.
- Administer resident programs and services to build community and maintain high satisfaction.
- Oversee renovations, ensuring projects are completed on time and within budget.
- Ensure compliance with housing regulations.
- Handle resident concerns and complaints professionally, resolving issues quickly and fairly.
- Prepare and submit annual operating budgets; conduct quarterly budget reviews.
- Maintain records for all resident transactions (move‑ins, move‑outs, rent collections, renewals).
- Foster a team‑oriented environment, working with corporate leadership and staff to achieve community goals.
- Drive for business purposes (bank deposits, supplies, competitive analysis, etc.) as assigned.
Requirements
- 2‑3 years of experience in property management, specifically supervising and managing affordable apartment communities.
- Experience with affordable properties, Low Income Tax Credit (LIHTC) and Section 8 required.
- Hands‑on experience overseeing daily operations of a multi‑family apartment community with strong leadership skills.
- Strong understanding of financial reporting, budgeting, and rent collections for apartment communities.
- Proficiency with property management software such as Yardi and/or MRI, especially for managing records and financials.
- Excellent verbal and written communication skills; ability to engage residents, staff, and vendors.
- Strong organizational skills and attention to detail.
- Passion for delivering top‑tier customer service and fostering a positive resident community.
- Ability to lift and carry items up to 25 pounds.
- Valid driver’s license and proof of automobile liability insurance.
Pay
Pay range: $35.00 – $37.00 per hour.
Schedule
Full‑time, temporary position.