Community Manager - Stone Creek

Responsibilities

• Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
• Plans and conducts weekly staff meetings.
• Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
• Provides team leadership and focus; holds staff accountable for results.
• Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
• Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
• Schedules staff; plans for vacations and business requirements.
• Oversees/directs local marketing strategy for property; works with corporate Marketing team
• Stays current on relevant market issues and competitive information.
• Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures.
• Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
• Aids in the preparation of the operational budget.
• Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn’t meet standards.

Qualifications

• 3-5 years of experience in property management.
• Multi-family property management experience preferred.
• Local market experience with proven history in customer service, negotiation, and property marketing / advertising preferred.
• Valid driver's license (free from major moving violations) and dependable transportation.