Community Manager- St. Charles

About the role

Bender Companies is an owner-operator specializing in the acquisition and management of value-add multifamily properties. Since its inception in 2011, Bender Companies has established a proven track record of high performing investments through strategic acquisitions, mitigating risk, and effective management. Today, Bender Companies owns and operates over 25 properties throughout the Midwest with nearly 6,000 units. We are a high growth company that values integrity, initiative, and inclusion.

Responsibilities

• Overseeing daily property operations to ensure excellence in resident satisfaction, property condition, and financial performance
• Coinciding and directing all maintenance activities, including unit turns, building repairs, and tenant improvements
• Ensuring apartment units are always “market-ready,” working closely with maintenance and leasing teams
• Leading the leasing team to meet occupancy goals and implement resident retention strategies
• Monitoring and managing operating budgets, analyzing expenses, and identifying opportunities for cost savings
• Building strong relationships with residents; handling concerns or escalations with professionalism and care
• Conducting regular physical inspections of the property and apartments to ensure high standards of cleanliness, safety, and maintenance
• Managing vendor and contractor relationships; reviewing and approving invoices to ensure quality and cost control
• Guiding your team through change, new initiatives, and ongoing process improvements
• Proactively analyzing rental rates, market conditions, and competitive trends to optimize performance
• Driving community engagement and resident satisfaction through events, feedback initiatives, and high-touch service

Requirements

• A bachelor’s degree or equivalent college-level coursework (preferred)
• At least 2 years of proven success in apartment property management
• CPM (Certified Property Manager) designation or other relevant certifications (preferred)
• Strong verbal and written communication skills
• Solid experience with financial performance analysis, budgeting, and reporting
• The ability to lead, coach, and develop on-site teams with professionalism and positivity
• A passion for customer service and community-building
• A proactive and problem-solving mindset in a dynamic, fast-paced environment
• The ability to remain calm, confident, and focused under pressure
• An entrepreneurial mindset and a continuous improvement approach to operations and resident satisfaction

Qualifications

• Passionate about prioritizing resident experiences
• Operational excellence and a business-owner mindset
• Comfortable wearing many hats and energized by challenges
• Seeing impact make a difference in the company

Skills

• Leadership and problem-solving abilities
• Communication skills
• Financial performance analysis, budgeting, and reporting
• Team development and coaching
• Customer service and community-building
• Problem-solving in a dynamic, fast-paced environment
• Ability to remain calm, confident, and focused under pressure
• Entrepreneurial mindset and continuous improvement approach

Benefits

• 90% employer-paid coverage of base Medical Insurance plan
• 75% employer-paid coverage of base Dental Insurance plan
• 75% employer-paid coverage of Vision Insurance plan
• 401K with company match
• 11 Paid Holidays
• 2 weeks of annual PTO
• 16 hours of personal time
• Exciting company growth and potential for career advancement
• Supportive Team
• Mission focused on providing quality workforce housing

Pay

$75,000-$85,000/yr

Monthly bonus opportunity

Schedule

9 AM-5:30 PM (however hours may vary)

Monday to Friday

Weekends as needed