Community Manager - Rogers, AR
2B Residential, a market leader in Class A multi-family management, is seeking an experienced Community Manager to join our team at the Plaza at Pinnacle Hills in Rogers, AR. You’ll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. This is the kind of place where your ideas—and your initiative to implement them—can have a real impact on the company, our communities, and the residents we serve.
About the role
The Community Manager is responsible for all operational and financial aspects of assigned properties. This position will maximize the property’s net operating income and otherwise facilitate optimum performance of each assigned property, including effectively managing personnel, leasing, collections, resident services, maintenance, risk management, expense control, revenue enhancement, capital improvements, information reporting, and compliance with applicable laws and company policies.
Responsibilities
- Approves all prospective resident applications, discounts and renewal leases, and signs all leases
- Ensures excellent customer service to prospective and current tenants
- Responsible for promoting a quality living experience for all residents
- Maintains budgeted occupancy levels, budgeted rental rates, and other property goals
- Prepares, executes, and monitors operating budget; ensures expense control and maintains effective rental collections
- Prepares, analyzes, and evaluates property status reports, such as financial statements, variance, and occupancy reports
- Accurately prepares and submits property invoices
- Maintains knowledge of market conditions
- Develops and implements resident retention, marketing, and advertising programs
- Manages resident issues
- Manages vendor selection and vendor relations
- Manages petty cash held on the property
- Maintains organized file system for resident information
- Audits property files and various status reports to ensure they are being completed timely and accurately
- Performs property inspections to ensure visual appeal of property and maintain hazard-free conditions
- Communicates with supervisor and/or property owners regarding the overall function of the property
- Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired
- Responsible for reporting general liability claims and property loss claims timely and accurately
- Responsible for shopping competitive properties
- Prepares and practices emergency plan, including evacuation, earthquake, or inclement weather drills, and determines where people will go in the event of an emergency or disaster
Requirements
- Minimum of three (3) years property management experience including lease-up experience (preferred)
- High School diploma required; college degree preferred and/or training, or equivalent combination of education and experience
This position requires a positive and engaging, self-motivated professional who possesses good oral communication skills and enjoys working with people.
Benefits
- Medical, dental, and vision insurance
- Company-paid short-term/long-term disability
- Company-paid life insurance
- Paid time off (vacation, personal time, sick days, paid holidays)
- 401(k)
Pay
Starting at $85,000 per year plus bonus and generous commissions.