Community Manager | Rambler - Athens, GA

Job Responsibilities

• Oversee all day-to-day operations of the property to ensure a seamless living experience for residents
• Lead and manage the on-site leasing, maintenance, and office staff, fostering a high-performance culture
• Maintain complete and accurate property records, including audits, leases, financial reports, and compliance documentation
• Ensure the community is well-maintained, safe, and compliant with all regulations
• Supervise vendor contracts, invoices, and service agreements to optimize property performance
• Strive for improvements in community performance to meet or exceed annual financial and operational goals

Resident Relations & Community Engagement

• Serve as the primary point of contact for residents, handling concerns, lease questions, and maintenance requests with urgency and care
• Implement creative resident engagement initiatives to foster a sense of community and increase retention
• Plan and execute community events and programs that align with the community's brand and enhance the resident experience
• Lead efforts to resolve resident concerns professionally while maintaining positive relationships

Financial Performance & Budget Management

• Develop and oversee the property's annual budget, cash flow, and revenue strategies to maximize financial performance
• Analyze and produce monthly financial statements, identifying variances and implementing corrective strategies as needed
• Maintain accurate rent collections, delinquency tracking, and occupancy reporting to ensure financial success

Marketing and Leasing Support

• Collaborate with the leasing team to drive occupancy and retention efforts through creative marketing and sales strategies
• Monitor market trends and competitor properties to stay ahead in student housing demand
• Ensure the property delivers a consistent and engaging brand experience in all interactions
• Work closely with ownership, leasing, and corporate teams to share updates, address challenges, and drive success
• Participate in LV Collective's training programs to continuously refine skills and stay aligned with best practices
• Serve as the liaison between corporate leadership and on-site teams to streamline processes and ensure smooth operations

Other Responsibilities

• Afford assistance with other duties and special projects as assigned
• Availability to work evenings and weekends as needed

Requirements

• 4+ years in property management, preferably in student housing or multifamily
• Strong financial acumen with experience managing budgets and optimizing revenue
• Proficiency in property management software (Entrata preferred), Microsoft Office, and Gsuite
• Experience leading on-site teams, vendors, and resident engagement programs
• Proven leadership abilities with experience managing staff and fostering a positive workplace culture
• Strong problem-solving and decision-making skills
• Ability to analyze financial reports, manage expenses, and drive revenue growth
• Detail-oriented and highly organized, with a get-stuff-done (GSD) attitude

Bonus Points

• If you have experience opening a new development property
• If you're an Entrata expert and can leverage data to optimize operations
• If you love planning and executing resident engagement events