Community Manager

Key Qualifications

• A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.
• Strong multitasking and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Flexible, dependable, and eager to contribute in a dynamic work environment.
• A customer-centric mindset with the ability to relate to people and provide excellent service.
• Tax Credit experience preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Managing leasing, marketing, and maintenance activities.
• Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents.
• Preparing Weekly and Monthly Financial Reporting
• Providing a high level of customer service, ensuring all resident needs are met promptly.
• Leading marketing efforts, including online advertising, print media, and community outreach.
• Responding to all rental inquiries and tracking prospects with regular reports to the corporate office.
• Managing both accounts payable and accounts receivable.
• Ensuring leases are executed in accordance with corporate policy and VRLTA regulations.
• Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy.
• Overseeing property expenditures to ensure adherence to the budget.
• Implementing and managing renewal programs to maintain tenant satisfaction.
• Organizing and maintaining tenant files, ensuring they are neat and up-to-date.
• Ensuring clear communication with tenants and maintaining a strong community presence.
• Regularly inspecting the property and walking the community to maintain its appeal.
• Planning and hosting resident events to foster a sense of community.
• Conducting market surveys and making recommendations for rent adjustments or concessions as needed.

Qualifications

If you are proactive, passionate about property management, and committed to delivering outstanding service, you'll thrive in this role. Your ability to manage multiple priorities, engage with residents, and elevate the community experience will make a real difference!

What Does Success Look Like?

An exceptional Community Manager is a team captain—confident, organized, and highly collaborative. You'll succeed in this role by demonstrating ownership, proactive planning, and a deep commitment to resident experience. You should be detail-oriented, tech-savvy, and resilient with strong leadership, coaching, and time management skills. You thrive under pressure and know how to lead through challenge with honesty, urgency, and a solutions-focused mindset.

Benefits

Thalhimer is an Equal Opportunity Employer.