Community Manager Opportunities - Dallas Area

About the role

Manages property (or properties) for stakeholders by performing the following duties personally or through direct reports: Maximize occupancy/collections/physical appearance/resident retention/compliance (as applicable). Establish and maintain a pleasant atmosphere and relations with the residents of the community. Maintain visibility, professionalism, and rapport. Responsible for day-to-day operations of the property. Dominium is a purpose‑driven leader in affordable housing operating in approximately 20 states with over 1,300 employees. For more than 50 years we have delivered excellence in the development and management of affordable housing communities across the United States. Our values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our purpose to provide quality, affordable housing that builds enduring value for residents, employees, communities and financial partners.

Responsibilities

• Maintains daily operations and may be expected to fulfill duties of any open position which may include caretaking, housekeeping, grounds keeping, and light maintenance duties to ensure physical curb appeal and cleanliness of the community.
• Acts as a liaison between corporate staff and on‑site management and/or maintenance personnel.
• Meets with staff to go over all relevant business, including discussion of occupancy goals, renewals, and projections.
• Prepares and conducts orientation and training with employees and partners with Human Resources as needed.
• Prepares and conducts performance reviews for employees and makes recommendations for salary increases and/or advancement.
• Hires and terminates employees in accordance with company policy/procedure, Federal and State laws and under the direction of the Area/Regional Manager and Human Resources.
• Maintains employee records for attendance, PTO, employee performance management, etc.
• Works with residents in establishing good communication and resident retention programs; and resolves resident issues in a fair and timely fashion.
• Follows Dominium purchase order and purchasing procedures.
• Oversees and adheres to all appropriate company accounting directives.
• Works within the established budget and notifies the Area/Regional Manager of any possible variations immediately.
• Collects rent and all monies due on the first of the month. Maintains very thorough collection procedures including knocking on doors.
• Sends the files for evictions in a timely manner and ensures files go to collection agency in accordance with policy.
• Handles all details of move‑ins and move‑outs, giving special attention to unit inspection checklists.
• Reviews move out charges to maximize chargebacks and compares this to the move‑out checklist.
• Processes applicant files for screening and in accordance with property’s designated housing program(s) (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.) in a timely and accurate manner.
• Reports accidents and emergency situations immediately.
• Addresses and corrects all internal and external audit findings in the designated time frames.
• Maintains and/or documents all community records, files, and reports in property management database.
• Conducts monthly safety meetings with all staff.
• Responds to internet leads and