Community Manager - Multi-Site Orlando

We need to output HTML fragment with sections: About the role? Actually we have sections: Company Overview, Position Overview And Core Values, Requirements (Key Responsibilities), Experience And Education Requirements. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We need to include sections only when posting has real specific content. We have company overview, position overview, responsibilities, experience/education. Also maybe "Qualifications" could be experience/education. "Skills" maybe not explicit. We'll map: - About the role: maybe combine Company Overview and Position Overview? But we can have separate sections: "Company Overview" and "Position Overview". However headings list includes "About the role". We could use that heading for position overview. But we need to follow instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not limited to those. So we can use any appropriate heading. Probably better to use headings that match content: "Company Overview", "Position Overview", "Responsibilities", "Requirements", "Experience and Education". But they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if content matches. Let's see: - About the role: could cover Position Overview And Core Values. - Responsibilities: the list of duties. - Requirements: maybe Experience And Education Requirements. - Qualifications: maybe not separate; we could combine with Requirements. - Skills: maybe not explicit. - Benefits, Pay, Schedule: not present, so omit. Thus we will have sections: About the role, Responsibilities, Requirements. Possibly also "Company Overview" as separate? But we could embed company overview in About the role? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests those as examples. Safer to stick to those headings. So we need to map content accordingly. We have company overview description; we could put that under About the role? Actually About the role likely describes the role, not company. But we could still include company overview as a paragraph under About the role before responsibilities. Or we could add a separate heading like "Company Overview" but that's not in the list; risk of being considered extra heading but maybe okay. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say you cannot use other headings, but suggests those as examples. To be safe, we could use those exact headings and include company overview under About the role as a preamble. Thus:

About the role

Company overview paragraph(s) + Position overview paragraph(s).

Then

Responsibilities

• ... each responsibility as list item.

Then

Requirements

Experience and education requirements paragraph(s). Possibly also include qualifications like CAM/ARM, bilingual, etc.

We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO etc. The posting didn't have that. Must not repeat job title as heading. Must not put Job ID/requisition numbers as headings (none present). Must not include application instructions. We need to extract all responsibilities list items from the text. Let's parse. From "Key Responsibilities:" then list: - Lead, direct, and control all aspects of property operations, including maintenance, leasing, resident relations, and administrative functions to ensure seamless daily operations. - Maintain accurate records of all property transactions and enter the correct information timely in our Property Management Software, including leases, tenant general ledgers, delinquency reports, move-in/move-outs, accounts payable, and office supply orders. - Manage property financials, including budget development, revenue optimization, expense and capital expenditure controls, and regular financial reporting - Prepare and administer the annual operating and capital budget, ensuring fiscal responsibility. - Lead and develop a high-performing team through effective hiring, training, coaching, and performance management practices. - Motivate employees through recognition programs, training initiatives, and team-building activities. - Promote rentable items for every new move in or renewal such as reserved parking and rental of W & D. - Place pay or vacate notices on delinquent residents timely to initiate eviction procedures on delinquent residents. - Obtain 3 bids for all contract services and oversee routine capital projects. - Review, code, and approve invoices for payments, ensuring cost-effectiveness and quality service from service providers. - Enter all purchase orders in Ops Technology for approval prior to ordering any product or service from any vendor. - Enter invoices in the system to make sure vendors get paid timely. - Oversee the consistent and effective implementation of company policies and procedures by the team, including managing lead follow ups, phone sales techniques, application screening compliance in accordance to policies in place with net income of 2.5x rent amount, and resident communications. - Ensure all leasing practices conform to federal, state, and local laws, as well as credit and criminal background check regulations. - Achieve Fair Housing certification prior to interacting with prospects or residents. - Responsible for reviewing and evaluating market conditions (conducting competitive market surveys and concessions) to recommend competitive unit pricing in accordance with market trends and budgeted goals. - Evaluate and recommend changes to rent/pricing strategies and ensure all websites and marketing materials are accurate and up-to-date. - Comply with incident report procedures in the event of any tenant or visitor incident on premises. - Organize resident-planned activities to maximize customer satisfaction and foster a strong sense of community. - Ensure timely communication and follow-up for all resident concerns, renewal inquiries, and service requests. - Conduct daily property inspections to ensure that the physical aspects of the property meet or exceed established standards regarding grounds, curb appeal, market-ready units of stale and available units, risk management/safety requirements, models, cleanliness, and general appearance. - Prepare and implement corrective measures as necessary. - Responsible for delivering results in the major Key Performance Indicators (KPI): Diligently lead team to exceed the following Key Performance Indicators: Consistently maintain a physical occupancy between 94% and 96%. Deliver an economic occupancy rate of 92% (no more than 2% lower than physical occupancy) Maintain monthly write-offs plus current delinquency below 2% (Collections). Deliver consistent 5 leases per week to achieve occupancy goals. Manage controllable operating expenses to remain within approved budget for the year. Consistently deliver budgeted Controllable Net Operating Income CNOI for the year Deliver operational capital expenditures at or below budget for the year. Maintain average resident retention rate at minimum 60% annually. Achieving resident satisfaction scores of 4.2/5.0 or higher in quarterly surveys Note: These KPIs are subject to change and revision based on evolving market conditions. - Embrace Core Principles: Embody and champion our foundational principle: Be a High Performer, Have a Growth Mindset, Be a Team Player, Be a Service Star, and Do The Right Thing—in every facet of this role. This unwavering commitment is paramount, ensuring the cultivation of thriving communities where residents flourish and team members excel. Your actions and decisions will directly reflect these values, contributing to a culture of excellence, continuous improvement, collaboration, exceptional service, and unwavering integrity. - Other duties as assigned. We need to keep all these as list items. Some are long sentences; we can keep as is. Now Requirements section: "Experience And Education Requirements" paragraph: - Position requires a minimum of 3+ years property management experience. - College degree preferred. - Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. - Bilingual (English?and Spanish) a plus - Effectively convey ideas, plans and goals to a diverse group of team members. - Must possess a consistent positive attitude. - Achieve and comply with Fair Housing certification prior to interaction with prospects or residents. - Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as Property software applications. - Participate in training in order to comply with new or existing laws. We need to preserve all. Also note "Bilingual (English?and Spanish) a plus" includes a question mark; keep as is. Now About the role: combine company overview and position overview. Company Overview paragraph: "Founded in 2015, Vidalta Residential is a dynamic and rapidly growing property management organization dedicated to setting the highest standards in multifamily living, specializing in creating exceptional living experiences. Rooted in a commitment to excellence and a resident-first philosophy, we manage a significant portfolio of properties across the Southern United States, fostering welcoming and inclusive communities our residents are proud to call home. As a recognized top employer, Vidalta cultivates a high-performance culture built on teamwork, continuous growth, and a shared dedication to exceptional service and sustainable practices. Currently managing 23 properties with over 6,679 units in fourteen cities, Vidalta's DNA is rooted in a positive attitude, passionate dedication, and the firm belief in going the extra mile." Position Overview And Core Values paragraph: "The Community Manager serves as the primary leader of property day-to-day operations, working to optimize investor returns while fostering an exceptional resident experience and builds a sense of community. This full-time, exempt position reports to the Regional Manager within the Operations Department and requires a strategic mindset balanced with hands-on operational management skills. As a Community Manager, you'll operate at the intersection of brand advocacy, customer experience, and relationship management. Your work directly impacts on our organization's reputation, member satisfaction, and long-term growth. You'll translate our company vision into tangible community experiences, creating spaces where members feel valued, heard, and connected to something larger than themselves." We can combine them into one or two paragraphs under About the role. Now output HTML fragment: start with

About the role

then

... maybe two paragraphs.

then

Responsibilities

then

with each
• . Then

  Requirements

  then

  maybe list as

  or paragraphs. Since it's a list of requirements, we could use
  • . The instruction: Use
    • for any list of duties/requirements/benefits. So for requirements we should use
      • . Similarly responsibilities we already used
        • . Good. Thus:

          About the role

          Founded in 2015, Vidalta Residential is a dynamic and rapidly growing property management organization dedicated to setting the highest standards in multifamily living, specializing in creating exceptional living experiences. Rooted in a commitment to excellence and a resident-first philosophy, we manage a significant portfolio of properties across the Southern United States, fostering welcoming and inclusive communities our residents are proud to call home. As a recognized top employer, Vidalta cultivates a high-performance culture built on teamwork, continuous growth, and a shared dedication to exceptional service and sustainable practices. Currently managing 23 properties with over 6,679 units in fourteen cities, Vidalta's DNA is rooted in a positive attitude, passionate dedication, and the firm belief in going the extra mile.

          The Community Manager serves as the primary leader of property day-to-day operations, working to optimize investor returns while fostering an exceptional resident experience and builds a sense of community. This full-time, exempt position reports to the Regional Manager within the Operations Department and requires a strategic mindset balanced with hands-on operational management skills. As a Community Manager, you'll operate at the intersection of brand advocacy, customer experience, and