Community Manager Manufactured Housing Community PLUS HOUSING

About the role

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including multifamily, manufactured homes, and RV communities. The company is committed to employee engagement, professional development, and a culture rooted in integrity.

We are seeking a dedicated Community Manager to manage the day‑to‑day operations at White River Estates, a 205‑home manufactured housing community in Auburn, WA.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Oversee the operational integrity of the manufactured housing community and support staff to ensure financial performance and compliance.
• Enforce lease agreements, community rules, and regulations.
• Exercise common sense, good judgement, and consistency with management‑related matters.
• Oversee the application process for new move‑ins.
• Lead, coach, and motivate team members to ensure employees feel valued and empowered.
• Build and maintain positive relationships with on‑site teams, colleagues, residents, vendors, and stakeholders.
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies.
• Ensure that all property staff adheres to company policies and procedures.
• Oversee the collection of rents and other monies and complete bi‑monthly deposits of all monies collected.
• Review delinquent accounts, resident receivables, and accounting reporting.
• Conduct interviews, hires, training, evaluations, development, and discipline of all on‑site staff.
• Meet with and respond to resident concerns and grievance requests.
• Liaise with local community development agencies and law enforcement.
• Adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
• Ensure site staff responds to resident requests or complaints.
• Manage legal work‑up for the property.

Qualifications

• 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem‑solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Ability to identify areas for improvement and suggest ways to increase efficiency, productivity, and profitability.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
• Must have a valid driver’s license.
• Thrive in a lively environment with frequent interruptions and can quickly refocus on tasks.
• Approachable and friendly, making residents feel welcome when they stop by the office.

Benefits

• 401(k) with company match
• Accrued paid time off (PTO) of 1 hour per 30 hours worked
• Critical Illness and Accident benefits
• Employee Assistance Program through ComPsych
• Employee Referral Program

Pay

$26.00 – $30.00 per hour, depending on qualifications, education, and prior experience. The position includes a 3‑bedroom, 2‑bathroom manufactured home on‑site (living on site is required).

Schedule

Monday – Friday; 8 am – 5 pm.