Community Manager Manufactured Housing Communities PLUS HOUSING

About the role

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including multifamily, manufactured homes, and RV communities. The company is committed to supporting team members through employee engagement, professional development, and a culture rooted in integrity.

We are seeking a dedicated Community Manager to manage the day-to-day operations at two manufactured housing communities: Hogan Meadows (136 homes) in Gresham, OR and Aspen Meadows (118 homes) in Portland, OR. This role includes overseeing team members, daily activities, and resources to achieve budgeted financial and operational goals, ensuring compliance with company policies, procedures, and all laws and regulations governing manufactured housing operations.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Oversee the operational integrity of a manufactured housing community and support staff to meet financial performance and compliance goals
• Enforce lease agreements, community rules, and regulations
• Exercise sound judgment and consistency in management-related matters
• Oversee the application process for new move-ins
• Lead, coach, and motivate team members to ensure employees feel valued and empowered
• Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies
• Ensure all property staff adheres to policies and procedures
• Oversee the collection of rents and other monies and complete bi-monthly deposits
• Review delinquent accounts, resident receivables, and accounting reporting
• Conduct interviews, hires, training, evaluations, development, and discipline of all on-site staff
• Meet with and respond to resident concerns and grievance requests; liaise with local community development agencies and law enforcement
• Adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements
• Ensure site staff responds to resident requests or complaints
• Manage legal work-up for the property

Requirements

• 1+ years' experience managing a manufactured housing or multifamily community of 100+ units

Qualifications

• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Ability to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Familiarity with property management software and basic accounting systems
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates

Skills

• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Bilingual in Spanish and English is a preferred but not required asset
• Skilled at and comfortable with adapting to changing priorities while ensuring residents feel heard and supported
• Approachable and friendly, making residents feel welcome when they stop by the office
• Hands‑on experience coordinating and managing vendors, from scheduling services to ensuring quality and compliance
• Proactive, solution‑oriented mindset, using available resources and company guidelines to resolve issues efficiently and independently

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401(k) with company match
• Accrued 4 weeks of paid time off (PTO)

Pay

$28.00 - $32.00 per hour, depending on qualifications, education, and prior experience. This position includes a 2‑bedroom, 1‑bathroom manufactured home with a private backyard and a shed; living on site is required.

Schedule

Monday - Friday; 8am - 5pm