Community Manager - Manufactured Housing

Location: Palm Harbor Estates | Onsite Compensation: $60,000-$65,000 base salary + performance incentive opportunity of approximately $2,000 per month Position Type: Full-Time, Salaried Exempt **Free Onsite Housing Available** About The Firm 52TEN is an established private investment firm, based in Scottsdale, Arizona, specializing in the acquisition and repositioning of manufactured housing communities. As one of the top 100 community owners in America, 52TEN is recognized for its innovative approach and commitment to delivering the best experience in the industry to its employees, residents, investors, and vendors. About The Role Palm Harbor Estates is a 246-site, all-ages manufactured housing community and an important part of the 52TEN portfolio. We’re looking for an experienced, hands-on Community Manager who is ready to take ownership of the community’s day-to-day operations, lead a strong onsite team, build relationships with residents, and drive continued performance and growth. This is much more than an administrative property management role. The Community Manager is the onsite leader of the property, with responsibility for the resident experience, team performance, property operations, financial results, occupancy, collections, and home sales. You’ll supervise a maintenance team of two and work closely with 52TEN’s Operations leadership while having the autonomy and accountability to make things happen at the community level. There is also meaningful earning potential tied to performance. In addition to a base salary of $60K-$65K, this position offers performance incentive potential of approximately $2,000 per month based on achievement of established goals. The ideal candidate is a confident people leader who enjoys being visible in the community, solving problems, driving results, and taking ownership. You should be equally comfortable talking with a resident, coaching a team member, reviewing property performance, walking the community, or helping a prospective resident find their next home. Why Work With 52TEN? At 52TEN, we lead with culture—because we believe it’s one of the most defining aspects of our success. We’re a fast-paced, goal-oriented company that runs on the Entrepreneurial Operating System (EOS), with a strong emphasis on ownership, accountability, continuous improvement, and delivering The Best Experience. While each team member brings unique skills and responsibilities, collaboration is at the heart of everything we do. We rally around shared goals, support one another, and give our people the opportunity to take real ownership of their work. What Makes 52TEN Different? The Best Experience – We strive to create an exceptional experience for our residents, employees, investors, and partners in every interactionReal Ownership – Our Community Managers aren't simply tasked with keeping the property running. They are trusted to lead, solve problems, make smart decisions, and drive resultsA World-Class Team – You'll have the support of experienced Operations leaders and a broader team committed to helping our communities succeedOpportunity to Make an Impact – At a 246-site community, strong leadership makes a visible difference. You'll have the opportunity to influence the resident experience, team culture, financial performance, and future success of the property Do the Following Things Sound Like You? You naturally take ownership and don't wait for someone else to solve a problemYou enjoy leading people and know how to set clear expectations while building a positive team environmentYou genuinely like working with residents and understand how important responsiveness, professionalism, and follow-through are to the community experienceYou're comfortable with numbers and understand that occupancy, collections, expenses, home sales, and resident satisfaction all contribute to a successful propertyYou have a sales mindset and enjoy turning inquiries and prospects into new residents and homeownersYou notice when something isn't right—whether it's a maintenance issue, a resident concern, or an operational problem—and you take actionYou can balance customer service with accountability and enforce policies fairly and consistentlyYou thrive in an environment where you're trusted to use good judgment and make decisionsYou care about doing excellent work and being someone your team can rely on If this describes you, you may be exactly who we're looking for. Key Responsibilities Community Leadership & Operations Lead the day-to-day operations of Palm Harbor Estates and take ownership of overall community performanceSupervise, coach, and hold accountable a two-person maintenance teamMaintain a visible presence throughout the community and ensure the property consistently meets 52TEN standardsBuild positive relationships with residents while responding professionally and effectively to concernsOversee community policies, resident communications, property records, vendors, and operational processes Financial Performance Take ownership of property-level financial performance, including revenue, controllable expenses, and NOIMonitor performance against budget and established scorecard goalsDrive strong results in occupancy, collections, expense management, resident satisfaction, and other key performance indicatorsIdentify opportunities to improve property performance and partner with Operations leadership to implement solutions Home Sales & Occupancy Own and execute home sales efforts within the communityManage leads, showings, prospect follow-up, and closing coordinationBuild and maintain an active sales pipelineSupport marketing and outreach efforts designed to increase occupancyCreate a welcoming experience for prospective residents from their first inquiry through move-in Property & Maintenance Oversight Direct the work of the onsite maintenance team and coordinate third-party vendors and contractorsConduct regular property walks to monitor curb appeal, safety, maintenance needs, and community standardsEnsure maintenance priorities are addressed appropriately and efficientlyHelp maintain a clean, attractive, safe, and welcoming community Qualifications 2+ years of property management experience; manufactured housing or RV community experience is strongly preferredPrevious experience supervising or leading employeesExperience with property-level financial performance, budgets, P&Ls, or operational scorecardsSales, leasing, or occupancy-growth experienceStrong communication, organization, problem-solving, and conflict-resolution skillsComfortable using property management software and other business technologyAbility to balance resident service with consistent enforcement of community policiesValid driver's license and reliable transportationAbility to successfully complete a criminal background checkExperience with Rent Manager is a plus Compensation & Benefits Base Salary:$60,000-$65,000, depending on experiencePerformance Incentive: Opportunity to earn approximately $2,000 per month based on achievement of established performance goalsFree Onsite Housing Available2 Week of Paid Time Off during your first year of employmentCompany-paid holidaysGroup medical, dental, vision, and life insuranceTechnology reimbursementProfessional development and growth opportunities within a growing organization Who We Are at 52TEN A high-performing team with the agility of a boutique company and the capability of a large oneForward-thinking and tech-savvy, always seeking smarter ways to workDeeply collaborative—both at our communities and across the companyCommitted to investing in our people and equipping them with the tools to succeed and growFocused on making smart decisions, taking ownership, and delivering The Best Experience Who We're Not We're not stuck in old ways of thinking or focused only on the bottom lineWe don't forget that we're people first—with families, ambitions, and valuesWe don't shy away from challenges or growth—we welcome themWe don't avoid accountability or repeat mistakes—we learn and evolveWe don't operate in silos—we win as one team Work Environment & Equal Opportunity This is an onsite position that includes a combination of office-based work and regular activity throughout the community. The role requires the ability to walk the property, inspect community conditions, interact regularly with residents, employees, vendors, and prospective residents, and occasionally respond to urgent property needs outside standard business hours. The position may require sitting, standing, walking, bending, stooping, reaching, climbing stairs, and occasionally lifting or moving up to 25 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role. 52TEN is committed to building a diverse and inclusive team and is proud to be an Equal Opportunity Employer. We do not discriminate based on any protected status under applicable law. We also provide reasonable accommodations for qualified individuals with disabilities. If you require accommodations during the application or employment process, please let us know. If you're looking for an opportunity to lead a significant community, build a strong team, create a great resident experience, and be rewarded for results, we'd love to hear from you. Thanks for considering 52TEN on your career journey! Powered by JazzHR qrKNnaTQnQ